Job
Description
Marketplace Management: Oversee business operations on Amazon, Flipkart, Myntra, Cloudtail, and other marketplace channels. Develop and implement ecommerce sales strategies to achieve revenue and growth targets. Manage product listings, cataloging, and seller accounts. Collaborate with category managers, resolve customer complaints, and handle returns. Negotiate and align pricing strategies across all e-markets. Website Management: Create and maintain website content, ensuring product pages, prices, and information are accurate and up-to-date. Design high-converting landing pages, keyword-rich pages, and news articles to drive traffic and sales. Data Analysis and Reporting: Analyze weekly, monthly, quarterly, and yearly sales data to identify trends and areas for improvement. Prepare and share detailed MIS reports. Measure and report ROI for all marketing activities. Agency and Vendor Coordination: Manage ecommerce agencies, evaluate performance, and address disputes and cases. Coordinate with vendors and account managers to optimize operations. Inventory and Logistics: Oversee inventory management, including shipment creation, removals, and sales forecasting. Prepare orders for production and maintain optimal stock levels. Marketing and Content Management: Develop and execute channel marketing plans in collaboration with agencies. Track and analyze marketing performance to ensure alignment with objectives. Conduct competitor analysis to maintain competitive product visibility. Analyze etailer websites and recommend improvements for content and execution. Customer Experience and Feedback: Monitor and address online customer feedback and service queries. Act as the primary point of contact for all internal website-related issues. New Launches and Expansion: Plan and execute the launch of new etailers and marketplaces. Required Skills: Strong analytical, decision-making, and problem-solving skills. Expertise in managing P&L for ecommerce businesses. Experience in PPC and SEO campaign management, including implementation and monitoring. Ability to collaborate across internal (sales, back-office, accounts, operations) and external (agencies, vendors, customers) stakeholders. Advanced content management skills and proficiency in handling advertising spends.
