Ecommerce Dispatch assistant

As an experienced and talented e-commerce executive, you will play a pivotal role in optimizing online business operations and delivering exceptional customer service. Your primary responsibilities will include maintaining all sales touchpoints such as the website, online marketplaces, and aggregators. You will oversee online sales, manage stock inventories, and focus on enhancing the overall customer experience. - Handling order processing, delivery challan, and invoicing - Ensuring proper packaging and sealing of all packages before delivery - Fulfilling customer orders promptly and efficiently - Managing the inward and outward movement of goods for inventory management purposes - Coordinating with the sales and order processing team - Receiving customer requests for services through various channels - Coordinating with drivers to assign pickups and drop-offs - Ensuring compliance with relevant laws and regulations governing shipping and logistics - Maintaining accurate records of dispatch activities Qualifications Required: - Bachelor's degree in logistics, supply chain management, or a related field - Minimum of 2 years of proven experience in e-commerce dispatch operations - Strong organizational skills, multitasking abilities, excellent communication, and interpersonal skills - Familiarity with inventory management software and shipping platforms - Problem-solving skills and the ability to work effectively within a team - Knowledge of relevant laws and regulations in the shipping and logistics industry,