Posted:23 hours ago|
Platform:
Work from Office
Full Time
Monitor website performance and identify issues using tools like Google PageSpeed Insights.
Troubleshoot platform errors and support internal teams (CRM, Operations, Logistics).
Ensure uptime and proper functioning of third-party integrations (OMS, PG, logistics).
Coordinate with IT/developers for advanced technical resolutions.
Analyze platform performance trends and propose improvements.
Maintain alignment of documentation and share regular updates with internal teams.
3 - 6 years of experience in e-commerce platform support or a similar technical role.
Bachelors degree in computer science, IT, E-commerce, or related fields (Diploma in web technologies is a plus).
Familiarity with Salesforce Commerce Cloud, Shopify, Wix, or other platforms.
Basic knowledge of HTML, CSS, JavaScript, and API integrations.
Experience using tools like Google PageSpeed Insights, Jira/Zoho Desk, and basic understanding of PG/OMS/logistics systems.
Strong troubleshooting, communication, and analytical skills.
Vedant Fashions
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