E-Commerce Operations & Website Management Executive

0 years

1 - 2 Lacs

Posted:13 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Oversee day-to-day operations of the e-commerce platform, ensuring optimal functionality and performance.
  • Manage and update website content, ensuring a seamless and user-friendly shopping experience.
  • Coordinate with internal departments (inventory, marketing, logistics, customer support) to ensure timely and accurate order fulfillment.
  • Track and analyze website performance metrics (traffic, conversion rates, bounce rates, etc.) and suggest improvements.
  • Resolve customer service issues promptly and professionally.
  • Implement strategic e-commerce initiatives to improve traffic, user engagement, and conversion rates.
  • Liaise with logistics partners to ensure efficient delivery and reverse logistics processes.
  • Manage marketplace operations (Amazon, Flipkart, etc.), including listings, order processing, and performance tracking.
  • Ensure inventory accuracy across website and marketplaces.

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

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