Posted:3 days ago|
Platform:
On-site
Part Time
E-Commerce Operations Assistant
Department: E-Commerce & Digital Marketing
Company: Maha Cauvery Export
Location: Ambattur, Chennai
Reporting To: Digital Marketing Associate
Role Purpose:
The E-Commerce Operations Assistant will manage the complete lifecycle of online orders - from receiving an order to dispatch, tracking, delivery confirmation, and customer communication. This role ensures smooth, timely, and error-free operations across Shopify, courier partners, warehouse teams, and customer support.
Roles & Responsibilities:
1. Order Intake & Validation
2. Order Processing & Preparation
3. Shipping Label Management
4. Courier & Dispatch Coordination
5. Tracking & Delivery Monitoring
6. NDR, RTO & Courier Escalation Handling
7. Delivery Confirmation & Closure
8. Customer Communication
9. Feedback & Review Support
10. Reporting
11. Inventory & Warehouse Coordination
12. Additional E-Commerce Support
Skills:
- Excel/Sheets proficiency
- Understanding of e-commerce operations
- Communication skills in English & Tamil (Hindi is an added advantage)
- Ability to multitask and follow up efficiently
Qualifications:
- Any degree or pursuing
Stipend:
- Rs.3000 - 5000
Contact:
Mail ID: hr1@mahaaexports.com
Phone: 9500113881
NOTE:
Internship duration: 3 months
post internship, based on performance you will be selected for the in-house role – E-commerceOperations Assistant
Job Types: Fresher, Internship
Contract length: 3 months
Benefits:
Work Location: In person
Mahaa Cauvery Exports
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