E-Commerce Manager - Operation

As an Operations Lead/Manager, you will play a crucial role in setting up and managing the foundational operational aspects of our e-commerce platform. Your responsibilities will include: - Assisting in identifying and onboarding initial product suppliers. - Managing basic inventory tracking and forecasting. - Overseeing order processing, packaging, and shipping for initial orders (may involve hands-on work initially). - Coordinating with shipping partners and managing shipping logistics. - Handling customer returns and exchanges processes. - Monitoring operational performance and identifying areas for efficiency improvement. - Collaborating with product and development teams to implement operational requirements. - Assisting in setting up initial customer service processes. To excel in this role, you will need the following skills and qualifications: - Bachelor's degree in Business, Supply Chain, or a related field. - 2-5 years of experience in e-commerce operations, retail operations, or supply chain. - Strong organizational and problem-solving skills. - Ability to manage multiple tasks and work in a fast-paced environment. - Excellent communication and negotiation skills. - Familiarity with basic inventory management concepts. - Attention to detail. This is a full-time, work-from-office role based in Ognaj, Ahmedabad. You should be comfortable commuting to this location daily. Kindly provide your experience in eCommerce operations, your comfort level with a 5.5 days working schedule, your current and expected salary, as well as your notice period. Location: Ahmedabad, Gujarat (Preferred) Work Location: In person,