E-Commerce coordinator

Department: Branding and Promotion

Salary Range: As per market standards

Shape the Future of E-Commerce at Zymo Cosmetics
Join us and be the driving force behind our digital growth where your ideas, skills, and creativity will directly shape a fast-growing e-commerce brand. At Zymo Cosmetics, you ll have the opportunity to work on exciting projects and collaborate with a talented team of professionals who are passionate about driving innovation and making a difference in the manufacturing world. We offer competitive compensation, opportunities for career growth, and a supportive work environment where your ideas and contributions are valued.

Zymo Cosmetics

Zymo Cosmetics is India s leading third party cosmetic products manufacturer. With an expertise of over 15 years and a legacy of building trust, we provide internationally accredited cosmetic solutions that suit the best for the brand.

We provide comprehensive spec-to-product solution in the categories of Skin Care, Hair Care, Baby Care, Oral Care, Men s Grooming and Herbal Products.

Job Overview:

Zymo Cosmetics is seeking an experienced and strategic E-Commerce coordinator for our online business operations. This role is responsible for overseeing the entire D2C e-commerce ecosystem from platform management and revenue generation to logistics coordination and customer experience enhancement. The ideal candidate should have a strong analytical mindset, e-commerce platform expertise, and a proven track record in driving digital revenue.

Responsibilities:

• Platform & Store Management Oversee daily operations on e-commerce platforms (Shopify, WooCommerce, Magento, Amazon, Flipkart, Nykaa, etc.), including product listings, pricing, content, and inventory sync.
• Content Optimization Enhance product titles, descriptions, keywords, and images to improve visibility, search rankings, and conversions.
• Sales & Revenue Growth Drive KPIs such as revenue, AOV (average order value), cart abandonment reduction, and conversion rate improvement.
• Campaign Coordination Work with digital marketing teams on SEO, PPC, email, SMS, and paid ad campaigns, ensuring data-driven execution.
• Customer Experience Ensure a smooth checkout, payment, delivery, and return process, address customer queries and escalations promptly.
• Promotions & Offers Plan, execute, and track performance of discounts, bundles, upsells, and cross-sell strategies.
• Inventory & Logistics Coordinate with warehouses/fulfillment partners to maintain accurate stock levels and ensure timely order dispatch.
• Analytics & Reporting Use tools like GA4, Shopify Analytics, and marketplace dashboards to track performance, generate reports, and identify growth opportunities.
• UX & Conversion Optimization Implement site improvements, CRO audits, and A/B tests to enhance user engagement and conversions.
• Market & Competitor Analysis Stay updated with e-commerce trends, platform policies, and competitor activities to adapt strategies proactively.

Qualifications:

• Bachelor s / Master s degree in Marketing, Business Administration, or related field.
• 3+ years experience in e-commerce management, marketplace operations, or digital sales.
• Proficiency in e-commerce platforms and marketplace portals with strong understanding of SEO, analytics tools, and online marketing strategies.
• Familiarity with marketing automation, user behavior, analysis tools and Knowledge of digital advertising platforms
• Skilled in MS Excel and data analysis for sales and inventory tracking.
• Excellent communication, coordination, and problem-solving skills.
• Proven ability to multitask, achieve sales targets, and improve e-commerce KPIs in a fast-paced environment.