E-Commerce Category Specialist

Role Overview:

The E-Commerce Category Account Manager will be responsible for driving sales growth, optimizing product visibility, and ensuring seamless operational performance across all online and e-commerce marketplaces. This role requires strong analytical skills, operational excellence, and the ability to manage multiple SKUs across different categories and platforms.

Key Responsibilities:

• Manage Zebronics category portfolio across platforms such as Amazon, and Flipkart.
• Develop and execute platform-specific sales strategies to drive product visibility, conversions, and category growth.
• Coordinate with platform category managers to plan and execute promotions, deals, and campaigns aligned with business goals.
• Maintain product data consistency across platforms and continuously update new launches, specifications, and images.
• Monitor and improve content scorecards as per each platforms guidelines.
• Plan and execute pricing strategies, discount offers, and festival campaigns to maximize sales and margins.
• Track category-level P&L, analyze spend versus ROI, and ensure profitability while achieving sales targets.
• Partner with finance teams to reconcile claims, commissions, and promotional spends with marketplaces.
• Analyze sales data, traffic, conversion rates, and platform metrics to identify trends, opportunities, and areas for improvement.
• Prepare and share weekly/monthly performance reports with management on platform sales, growth, and competition insights.
• Recommend strategic adjustments to drive revenue and improve operational efficiency.
• Work closely with marketing, inventory, finance, and logistics teams for smooth execution of campaigns and stock management.
• Collaborate with marketplace representatives for resolving operational issues and ensuring compliance with platform SLAs and policies.
  

Required Skills & Competencies:

• Strong knowledge of category management, product listing, and e-commerce operations across multiple platforms.
• Proven experience managing multiple SKUs and ensuring operational efficiency in a fast-paced e-commerce environment.
• Proficiency in MS Excel (Pivot Tables, VLOOKUP, Data Analysis) for daily reporting and insights.
• Strong communication skills are preferred.
• Ability to multitask, prioritize, and manage multiple stakeholders effectively.
• Analytical mindset with a deep understanding of online consumer behavior and sales funnel optimization.