E Commerce Analyst

Job Overview The Ecommerce Analyst will be required to work with multiple brand managers and ecommerce managers to support and enhance our sites. This position will help provide technical expertise in identifying, evaluating, designing and developing websites and procedures that increase the ecommerce sales and meet business objectives. Roles And Responsibilities • Work closely with eCommerce managers to document, sign off and prioritize business requirements. • Analyze consumer feedback to identify website issues/incidents, features, functions and recommend enhancements working closely with ecommerce business managers • Work with User Experience/Digital/Marketing/brand teams to develop concepts that address website usability and best practices • Work closely with eCommerce team to document, sign off and prioritize business requirement for website enhancements and support/assist in large projects • Work closely with Hybris development team, Quality assurance teams, third party Integration vendors and Infrastructure/security team to validate web enhancements and performance tuning. • Will be responsible for testing all the enhancements and doing an acceptance testing before releasing the features. • Be the point person for managing all the sprints/releases across the brands and bringing synergies for functionality and stability of the sites. • Effectively schedule and manage ecommerce projects with different marketing/brand teams, ecommerce onsite and offshore development teams • Maintain documentation for all the sites for features, functions and weekly reporting on Projects, tasks, Website KPIs to the ecommerce teams • Play a Key role for all the Major incidents related to the website and work with cross functional teams to close the incident down. These incidents can be performance related, fraud, Credit card related or functionality related • Review project tasks and provide accurate estimates for completion of tasks. TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities) • Able to work with business analysts under general supervision and consulting guidance to translate functional design into technical specifications. • Strong conceptual reasoning skills and discretionary judgment. • Strong project management and facilitation skills. • Strong communication skills, oral and written. • Basic working knowledge of ecommerce processes and all aspects of testing. • Basic understanding of latest development tools in Java spring framework. • Familiarity with researching web capabilities. • Working knowledge of SAP R/3 and Interfaces between SAP backend system and front-end like Hybris. Education And Experience • Minimum 6 years’ experience working on ecommerce sites in a team environment. • Experience in any of the ecommerce platforms like Hybris, Magento, Demandware. Hybris is a Plus. • Bachelor’s degree in computer science or related area, or equivalent additional work experience required.