E Commerce Analyst

Position

Ecommerce Analyst - Full Time

Note :

• Candidates must have Excellent Communication Skills

• Availability to work from home for 8 hrs/day during core hours 7am - 6pm (M-F) at home residence

• Secure location at home to store and receive/return packages during normal weekday business hours

• Valid driver's license with reliable transportation (Must)

• Distance from home address to any Courier locations under 10 miles each way

Responsibilities

• Shop at a wide variety of online retailers and collect a range of detailed data about every aspect of the experience - buying products, contacting customer service, returning products

• Review and Vet lists of data on a regular basis

• Perform weekly reconciliation of financial tasks and monthly reconciliation of donations.

• Daily maintenance and updates of data on trackers

• Attendance and participation in weekly team meetings, team building sessions, and any occasional ad hoc meetings and training, as necessary

• Manage emails in multiple accounts

• Maintenance of project/policy documentation for assigned projects

• Perform weekly transactional reviews, audits, data quality reviews, and process runs for assigned projects

• Lead project training and new shopper training as necessary

• Provide ongoing feedback on processes to improve data quality and efficiency

• Complete one-off projects and duties as assigned by management

Requirements

• Bachelors Degree preferred, or equivalent combination of education, training, and experience

• Moderate level of expertise with G Suite applications (basic formulas, filtering, etc.)

• High degree of expertise with Internet browsing, email, and common applications

• Strong attention to detail, organization, and project management skills

• Strong communication skills (both verbal and written)

• Ability to multitask and make progress on many things at once

• Flexibility is critical

• Home equipment needed: printer, smartphone (iPhone or Android), Internet connection (high-speed, private).  A laptop will be provided.

• Availability to work from home for 8 hrs/day during core hours 7am - 6pm (M-F) at home residence

• Secure location at home to store and receive/return packages during normal weekday business hours

• Valid driver's license with reliable transportation (Must)

• Distance from home address to any Courier locations under 10 miles each way

• Background check required.