JOB SUMMARY: We are looking for experienced Solution Architecture professionals to play a key role in shaping enterprise technology strategies, driving ServiceNow innovation, and enabling impactful business outcomes for our clients. This role involves designing and future-proofing enterprise solutions, collaborating with senior stakeholders, and driving excellence in solution delivery and innovation. JOB RESPONSIBILITIES: Provide strategic technology and platform innovation aligned with industry trends to address complex business challenges. Design, develop, and oversee ServiceNow solution architectures and implementations. Manage relationships with stakeholders, including clients, internal teams, and ServiceNow. Establish best practices, governance standards, and future planning strategies. Mentor junior team members and provide technical leadership across delivery teams. JOB QUALIFICATIONS: Education: Bachelor's degree or equivalent. Experience: 8–15 years in consulting, professional services, or technical delivery in complex client environments. Certifications (Preferred): Agile, ITIL, ServiceNow Certified System Administrator, and Certified Implementation Specialist in at least one product suite. Technology Expertise: In-depth understanding of the ServiceNow platform and broader enterprise technology trends. Solution Design: Proven ability to design scalable, business-aligned ServiceNow solutions. Communication & Stakeholder Management: Strong skills in translating complex ideas into business-friendly narratives and influencing key stakeholders. Interpersonal Skills: High emotional intelligence, collaboration, and the ability to manage and resolve conflicts constructively. Presentation Skills: Confident in leading presentations and tailoring technical content to varied audiences.
You are an experienced ServiceNow Data & Integration Lead Architect who will play a vital role in designing and managing integrations between ServiceNow and enterprise platforms. Your responsibilities will include defining integration architecture, ensuring data quality and governance, and leading integration initiatives across the organization. Your primary responsibilities will involve leading the design, development, and implementation of integrations between ServiceNow and enterprise platforms, both cloud-based and on-premises. You will be tasked with defining and governing integration architecture, patterns, and best practices. Your expertise in ServiceNow data models, APIs, Integration Hub, and ETL/data pipeline approaches will be crucial in providing scalable integration solutions. Collaboration with business and technical stakeholders will be essential to capture requirements and translate them into effective integration solutions. You will be responsible for maintaining data consistency, integrity, and security across connected systems, while overseeing the troubleshooting and resolution of complex integration issues. Guiding and mentoring technical teams on ServiceNow integration standards and practices will be part of your role. As the ideal candidate, you must have proven experience as an Integration Architect/Lead with ServiceNow, possessing a strong knowledge of ServiceNow modules, data structures, and APIs such as REST, SOAP, MID Server, and Integration Hub. Hands-on experience with enterprise integration tools and middleware like MuleSoft, Dell Boomi, and Azure Integration Services is required. Your background should also include experience with data governance, transformation, and migration in enterprise environments. Strong problem-solving skills, stakeholder management, communication, and leadership capabilities are essential for this role. You will be expected to stay updated on new ServiceNow capabilities and recommend enhancements for continuous improvement, ensuring that the organization's integration solutions remain effective and efficient.,
JOB SUMMARY: We are seeking an experienced Scrum Master to lead Agile delivery and ensure seamless execution of projects. The ideal candidate will have expertise in Scrum methodologies, proficiency in MS Dynamics, and strong skills in metrics-driven reporting and working with Atlassian tools (creating queries, dashboards, and reports). This role requires close collaboration with cross-functional teams to manage dependencies, align priorities, and drive delivery commitments. JOB RESPONSIBILITIES: Facilitate Scrum ceremonies (sprint planning, stand-ups, retrospectives, etc.) and enforce Agile best practices. Collaborate with cross-functional teams to resolve dependencies and ensure delivery alignment. Create and maintain metrics-driven reporting using Atlassian tools (e.g., Jira, Confluence). Manage stakeholder expectations and ensure clarity on requirements and priorities. Drive delivery commitments with a focus on timelines and quality. Provide consultative guidance to teams and proactively mitigate risks. Adapt to travel requirements based on project or client needs. JOB QUALIFICATIONS: Proven experience as a Scrum Master in Agile environments. Hands-on experience with MS Dynamics and user flow mapping. Proficiency with Atlassian tools for managing workflows and reporting. Strong stakeholder management and consultative skills. Ability to work with cross-functional teams and resolve delivery challenges.