Dynamics CRM Developer

Zelite Solutions

3 - 8 years

5 - 10 Lacs

pune

Posted:-1 days ago| Platform:

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Skills Required

data migration front end social media javascript workflow entity framework sdk customer service visio sql

Work Mode

Work from Office

Job Type

Full Time

Job Description

Must have over 3+ years of Experience in MS Dynamics 365 CRM (on-premise / Cloud).
Must have good
Techno-Functional
knowledge on MS Dynamics 365 CRM Sales Field Services and end to end customization.
Complete process flow understanding and experience in key areas Sales, Marketing, Case Management and Field service.
Hands-on experience in Development / Support / Implementation projects.
Will be responsible to interact with end-users/client to take down their requirements and train them as and when required.
Must have experience in interacting with international clients.
Should have sound knowledge of implementing MSD CRM
best practices.
Must have experience on end-to-end MSD CRM Implementation/deployment.
Should be able to leverage his/her experience with Dynamics CRM to step back and recommend and / implement Dynamics CRM best practices including any structure, grooming/clean-up, or basic changes as may be needed to properly conform with the standard Dynamics CRM workflows and thus facilitate efficient use of the system.
Should be able to provide some level of ad-hoc end user training as needed for Dynamics CRM modules, workflows, or general questions coming from end-users.
Should have good command on Entity Customization, Business Units, Security aspects, Plugins, Workflows, Custom workflows, JavaScript web resources, services.

Job Summary

Facilitate workshops to develop business requirements; create demonstrations to provide proof of concept; plan and assist the team.
Must have worked with both technical and functional aspects in MS Dynamics 365 CRM.
Must have worked strong knowledge in C#, javascript Dynamics CRM SDK, Entity Framework.
Must have Strong knowledge in PowerAutomate, PowerApp Module Driven Apps
Should have developed Workflow/Custom Workflow development and Front-End Entity Form development.
Must have work experience in Entity Customizations and Entity View Customizations.
Data migration and integration mappings using SQL Integration Services, Web Services.
SQL Reporting Services.
The role includes working with customers technical, business and management teams to understand their strategy and identify their must-have requirements, in order to design and deliver highly complex integrated solutions.
Provide input and advice regarding Microsoft Dynamics CRM capabilities, functions and features to clients and prospects.
Conduct hands-on implementation, the configuration of the various components of Microsoft Dynamics CRM
Build positive client relationships by developing an understanding of the client s business processes.
Perform requirements gathering, Business Process Analysis.
Understand customer requirements and advise the project team on highly specialized, complex solutions architecture and implementation.
Adapt to different end-user learning styles when training, gathering requirements, etc.
Create documentation for clients, including PowerPoint presentations and Visio workflows regarding functional requirements, design, training, process engineering, etc.
Assist internal resources with support or pre-sales of Microsoft CRM and related integrations.

Graduate or Post Graduate.
3+ years of experience implementing Microsoft Dynamics CRM is required.
Significant experience with sales management, marketing, and/or customer service processes.
Good to have Microsoft Dynamics CRM certification.

Performance Skills

Excellent communication skills.
Self-Starter with ability to handle multiple tasks and shifting priorities.
Thinks clearly and calmly under pressure.
Investigates problems to establish real or hidden causes.
Places emphasis on client satisfaction.
Learns new concepts quickly and thoroughly.
Promotes the mission and shared values of our company.

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