Dynamics Business Central Support Consultant

• The role will involve playing a key part in the day-to-day support of Business Central and NAV implementations, collaborating in a small team with great professional development prospects. If you have experience supporting D365 Business Central from either the end-user or partner perspective and are looking to build on your experience with in-depth knowledge of business-critical processes and functions, along with exposure to functional consultancy on new projects, this could be the role for you.

Location (On-site Requirements):

Key Responsibilities:

• Day-to-day support of Dynamics NAV/ D365 Business Central system issues
• Analyzing/troubleshooting system issues
• Supporting roll-out of new enhancements - monitoring UAT, providing ad hoc user training
• Involved in system process improvement projects, supporting new releases
• Troubleshooting issues with 3rd party apps. Execute upgrade projects from older NAV versions to newer versions or Business Central.
• Providing exceptional customer service
• Maintain technical and support documentation for processes, customizations, and integrations.
• Assist in data migration, performance optimization, and system testing.

Required Skills & Experience:

• 2+ years of hands-on experience in Microsoft Dynamics NAV (2013 and higher versions) /Microsoft Dynamics 365 Business Central.
• Proven experience supporting Dynamics 365 Business Central/ Dynamics NAV systems
• Strengths in troubleshooting system issues, analysing requirements, and training on new functionality
• Experience supporting the finance and operations module of Dynamics 365 BC/ NAV
• Expertise in third-party integrated apps such as Excel, Power BI, PowerApps, etc
• Experience in report writing; in-built and Excel-based
• Excellent communication skills with conversational/good English.
• Flexibility to work in the UK/EU time zone

Preferred Qualifications:

• Microsoft certifications in Dynamics NAV or Business Central.
• Degree-level education

Benefits:

• Two salary reviews in the first year
• Annual loyalty bonus
• 25 days paid annual leave