Key Responsibilities Develop and deploy AI agents using Microsoft Copilot Studio / Power Virtual Agents to handle business scenarios such as order creation, lead updates, and customer queries. Integrate Dynamics CE and F&O to streamline business processes using Power Automate, custom connectors, Azure Functions, or Agents. Design and implement model-driven apps, canvas apps, Power Pages (Portals), and automated workflows. Develop and customize CRM components including plugins (C#), workflows, JavaScript, and Web Resources. Manage data flow between systems using Dataverse, Azure services, and APIs. Collaborate with cross-functional teams to deliver scalable, secure, and performant solutions. Maintain documentation and ensure alignment with best practices and ALM processes in Power Platform. Must-Have Skills 6+ years of hands-on experience in Dynamics 365 CE development plugins, custom workflows, JavaScript, etc. Strong expertise in Power Platform: Power Apps (canvas/model-driven), Power Automate, Dataverse. Experience with Power Virtual Agents / Copilot Studio to build AI conversational bots or automation agents. Familiarity with F&O integration: Dual-write, Dataverse sync, or custom API-based integrations. Experience building and customizing Power Pages (Portals). Solid understanding of Dataverse schema, security roles, and solution management. Preferred Qualifications Experience with Azure Functions, Logic Apps, or custom connectors. Familiarity with DevOps for Power Platform and ALM best practices. Exposure to AI Builder, Azure OpenAI, or GPT-powered extensions in business apps. Microsoft certifications: PL-400, PL-600, or MB-200/MB-210. About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.