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Duty Officer

PVR INOX LTD

0 years

2 - 3 Lacs

Bengaluru, Karnataka

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

Hospitality Customer service Supervising experience Human resources In-person Leadership Hotel experience

Work Mode

On-site

Job Type

Full Time

Job Description

Monitor the functioning of show schedules, screen readiness, and auditorium hygiene.
Conduct regular checks of cinema premises including lobbies, restrooms, and auditoriums.
Address customer complaints, queries, and feedback professionally and promptly.
Ensure high levels of customer satisfaction and hospitality.
Conduct security checks and report any suspicious behavior or incidents.
Coordinate with security and external agencies when required.
Monitor ticket sales, food and beverage sales, and overall revenue trends.
Assist in managing inventory levels of concession items and other consumables.
Verify cash handling processes are followed as per company policy.
Prepare daily shift reports (footfall, sales, issues faced, resolution provided).
Escalate critical issues to the cinema manager or higher management.
Coordinate with projection team to resolve screening issues (audio, video, interruptions).
Ensure digital systems (POS, ticketing, display screens) are operational.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Food provided
Health insurance
Leave encashment
Paid time off
Provident Fund

Schedule:

Rotational shift

Supplemental Pay:

Performance bonus

Work Location: In person

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