Duty Manager

Role: Duty manager

Division : Facilities & Asset Management Services

Department : Facilities & Asset Management Services

Location : Chennai

Job Title : Duty Manager

• To ensure deployment of electrician / general technicians, plumbers

etc. and ensure smooth shift operations independently.

• To ensure proper turnout and conduct of all technicians, report any absenteeism to the manager and arrange for replacement.

• To ensure overall maintenance and management of the site including infrastructure, common assets and services equipments like DG system, HVAC system, elevators and escalators, BMS, HT and LT panels, APFC panels, server rooms, datacenter, UPS and VFD (variable-frequency drive), pumping system, WTP, STP, fire alarms, hydrant systems, digital application, switch yard etc.

• To ensure 52 weeks PPM schedules / shutdown are followed as per timeline, implement and oversee the pre-emptive maintenance programme to reduce the risk of sudden failures of critical equipment and to maintain updated service reports.

• To ensure that the checklists, various logs, records, energy consumption and other operational documents are updated by maintenance team or AMC vendors.

• To ensure that all maintenance activities are carried out as per checklist prepared specific to the project.

• To coordinate with the technicians and bring to the notice of the property manager/ assistant property manager, any deviation in the parameter of any of the functioning of the equipment.

• To ensure all consumables and spare parts inventory is maintained.

• To take the lead in breakdown and DRP (disaster recovery plan) situations to ensure restoration of services.

• To ensure prompt response to the helpdesk tickets by maintenance team and closure within TAT.

• To ensure proper status hand over to the next shift engineer.

• To ensure adherence to company and client policies and SOPs.

Qualification, Experience and Specification

Qualifications/ Education :

Career Experience

Additional Requirements

Particular Aptitudes/Skills

• Good Communication Skills (Written and Verbal)
• People management / Interpersonal skills
• Team Player • Proactive approach
• Should be fully conversant with electrical and safety norms, the Indian Electricity Rules and local authority compliances.
• Should be conversant with ISO, OSHAS, EMS (emergency medical services) etc.
• Adaptive and accommodative to the site ambiance, environment and working culture.

IT Proficiency