Duty Engineer

Job profile

• Qualification : B.E / Diploma (Electrical / Mechanical)
• Technical Skills (E) : M&E Related Equipment, MS Office & Mail communication
• Generic Skills (E) : Communication, Interpersonal
• Behaviors : Team work, Learning attitude & Positive thinking

Job Aim

To achieve excellence in preventive maintenance programs at site with highest standards. Assist in providing comprehensive facility, contract and procurement management for technical services to Accenture. Achieve Key Performance Indicators and service level agreements targets.

Responsibilities

Financial Management

• To manage and control all critical spares for all installations as per manufacturer recommendations and inventory
• Coordinate with AEM for collating all R&M requirements quarterly basis.
• Follow up for assigned PO, work completion as per PO until invoice submission.

Operations Management

• To carry out all engineering & operational procedures
• Ensure proper functioning of the following system in the facility

• All Electrical Systems
• All HVAC system
• All PACs
• Water, Plumbing, Sanitary Systems
• Elevators/Lifts
• Cafeteria equipments

• To liaise with the vendors for maintenance/service practices of M&E contactors to deliver quality work practices in line with the manufacturer recommendations.
• To ensure that all maintenance related schedules & shut down in consultations with OEM & Accenture are followed.
• Daily inspection of log books, history card, checklist, escalation charts, OCP & PPM schedules etc for a better management of engineering systems
• To ensure and guide the technical staff attends & work for closures for all F&S technical related issues in the facility.
• To adhere to 52 weeks annual M&E maintenance schedule.
• To maintain consistency on agreed SLA & KPI.
• To participate during emergency evacuation procedure and manage all health & safety issues. 1Prepare and collate data related to vendor performance and escalate as required.
• Ensure proper usage & functioning of e-fit facility tool (IMT, VMT, Sites ops modules, Site Inspection Tool) as per defined scope.
• Ensure all PM work orders in 360 facility tool are closed and escalate in case of any deviation. Track and close all builder related queries in QMS on monthly basis.
• Conduct M&E onboarding process, back to Basic as defined.
• Ensure all the mandatory trainings are conducted as per schedule and track for attendance.
• Coordinate for execution of works related to IC requests without escalations.
• Conduct interview for M&E new joiners.
• Ensure 100% usage of online work permit tool and upload incidents in the incident tool.
• Proper handing & taking over tabs which are utilized for taking equipment readings.
• Conduct central store audit, BMS store audit and BMS audit on monthly basis.
• Facility walk around and ensure Walk around map & Guide is followed and maintained.
• Coordinate with DM team for any issues that need help.
• Important and VIP client visits to be coordinated with Events team and should be managed without escalations.
• Ensure to close the Seibel tickets on time & weekly once do analysis for repeated complaints and highlight to CE
• Ensure to support for all client audits /Internal & External audits
• Ensure the functionality of all technology tools in the facility

Records Management

• To ensure Daily, Weekly, Monthly, Quarterly, Half Yearly & Yearly records are prepared and sent to the chief engineer for all engineering related activities.
• To update & maintain all records on daily basis (Log books, History Cards, Equipment details, Service Reports, Incident Reports etc.)

Reporting Management

• Daily Report DSR/walk around guide, SLA Report, Engineering report
• Weekly report Major highlights, zonal point, Weekly R&M tracker
• Monthly Report MMR, fortnightly central store SIH report, Energy Report, IIEE Report, Major works carried out report & Equipment Status Report, LCD Projector Report, Statutory Compliance Report, Monthly report
• Escalation to be followed during an incident as per escalation matrix.

• To ensure Daily, Weekly, Monthly, Quarterly, Half Yearly & Yearly records are prepared and sent to the chief engineer for all engineering related activities.
• To update & maintain all records on daily basis (Log books, History Cards, Equipment details, Service Reports, Incident Reports etc.)

Reporting Management

• Daily Report DSR/walk around guide, SLA Report, Engineering report
• Weekly report Major highlights, zonal point, Weekly R&M tracker
• Monthly Report MMR, fortnightly central store SIH report, Energy Report, IIEE Report, Major works carried out report & Equipment Status Report, LCD Projector Report, Statutory Compliance Report, Monthly report
• Escalation to be followed during an incident as per escalation matrix.