DRA Executive

0 - 2 years

0 - 2 Lacs

Posted:6 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

  • Contact customers for overdue payments and ensure timely recovery.
  • Maintain accurate records of interactions and payment status.
  • Follow up on pending dues in accordance with DRA and RBI guidelines.
  • Handle customer queries and provide resolution in a professional manner.
  • Achieve daily, weekly, and monthly recovery targets.
  • Coordinate with internal teams to update payment and account details.

Preferred candidate profile

  • Good communication and negotiation skills.
  • Basic computer knowledge (MS Office).
  • Ability to handle pressure and meet deadlines.
  • Knowledge of DRA / recovery process (preferred).
  • Day shift

Benefits:

  • Lucrative Incentives Based On Performance
  • Training and career growth opportunities.

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