Domestic Voice Process

2 years

0 Lacs

Posted:13 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Contractual

Job Description

Job Title: Customer Care Executive – Domestic Voice Process


Location: Indore

Industry: BPO / Call Centre / Customer Service

Employment Type: Full-time

Experience: 0.6–2 Years


Job Description:-


We are hiring enthusiastic and customer-focused individuals for our Domestic Voice Process. If you have excellent communication skills in Hindi and English and are passionate about helping customers, this is a great opportunity for you!


Key Responsibilities:-


Handle inbound/outbound customer calls related to products or services.


Resolve customer queries efficiently and effectively.


Provide accurate information and ensure customer satisfaction.


Maintain proper call documentation in the system.


Escalate complex queries to the concerned department if required.


Follow communication scripts and standard operating procedures.



Required Skills:-


Good communication skills in Hindi and English (regional languages are a plus).


Basic computer knowledge and typing skills.


Customer-oriented and problem-solving attitude.


Ability to work in rotational shifts.



Eligibility Criteria:-


Minimum qualification: Graduate Full Time/ Part Time


Comfortable working in voice-based customer service roles.


Salary: As per market standards

Shift Timing: Day Shifts

Working Days: 5 Days a Week (2 Days in a Week rotational Off)


Contact Details:


📞 HR Contact: 9773738891

📧 Email: isha@vastika.com


Note: Only Indore and near by Candidates will be preferred.



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#Voiceprocess

#Experience

#Customerserviceexecutive

#BPO

#Domesticvoiceprocess

#Indore

#Immediatejoiner

#domestic

#voicecall

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