Key Responsibilities:
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Handle incoming customer calls and provide accurate information.
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Resolve customer issues, complaints, or queries in a timely and professional manner.
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Make outbound calls for follow-ups or sales (if applicable).
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Maintain detailed records of customer interactions in the system.
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Escalate unresolved issues to the appropriate departments.
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Meet daily/weekly call handling and quality targets.
Key Skills Required:
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Excellent communication skills in Tamil ,Hindi and English.
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Good listening and problem-solving skills.
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Basic computer knowledge and typing skills.
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Patience and a positive attitude.
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Ability to work in a fast-paced environment.
Eligibility Criteria:
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Minimum Qualification: 10th/12th Pass or Graduate.
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Freshers and experienced candidates can apply.
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Must be comfortable with handling voice calls.
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Immediate joiners preferred.
