Domestic Sales Team Lead

You will be joining The-Connections, a prominent Customer Experience Technology and Service Company situated in Pune. Our primary focus is on providing innovative customer experience solutions for a variety of brands utilizing technology-driven, insight-driven, and human-centric customer service strategies. Our service offerings encompass a wide spectrum, including Inbound Customer Service, Lead Generation, Business Process Management, and more. As a Team Lead in our Pune office, your role will be full-time and on-site. Your primary responsibility will involve overseeing a team engaged in managing corporate and VIP customers, lead qualification, sales lead tracking, and response management for promotional activities. Your pivotal role as a Team Lead will be to ensure the efficient delivery of customer service and foster customer engagement. We are seeking individuals with the following qualifications: - Demonstrated experience in Customer Service, Lead Generation, and Sales - Proficiency in leadership and team management - Exceptional communication and interpersonal skills - Competency in CRM tools and lead tracking software - Ability to analyze customer feedback and drive implementation of enhancements - Background in B2B finance and account reconciliation will be considered advantageous If you possess the aforementioned qualifications and are ready to take on the challenge of leading a dynamic team in the realm of customer service and sales, we invite you to apply for this exciting opportunity at The-Connections.,