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3.0 - 8.0 years
4 - 6 Lacs
Bengaluru, Mumbai (All Areas)
Work from Office
The person will be responsible for Monitoring, Feedback & Coaching team members on the floor Deliver SLA & KPI Manage team of 15 Inbound operator Attrition, Shrinkage, Roaster management if interested call Deepti 9235457455 Regards Deepti 9235457455
Posted 1 month ago
0.0 - 3.0 years
2 - 3 Lacs
Lucknow
Work from Office
HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY IMMEDIATE JOINERS ONLY Are you ready to kickstart an exciting career with a dynamic International BPO in LUCKNOW ? Shining Stars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- CUSTOMER SERVICE PROCESS- INTERNATIONAL VOICE PROCESS LOCATION- LUCKNOW ( GOMTI NAGAR, HAZRATGANJ). ROLES AND RESPONSIBILITIES- *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether they have a desirable and shareable experience. *Possessing the knowledge and ability to improve customer service experience of the customers. ELIGIBILITY- *Undergraduate/Graduate any can apply. *Freshers and experienced candidates both are welcome to apply! *Communication Skills: Brilliant presentation and strong verbal/written skills. *Must be comfortable with Work From Office. *24/7 Shifts SALARY- FRESHERS: UPTO 15k CTC EXPERIENCED: UPTO 28k CTC PERKS AND BENEFITS- PERFORMANCE BASED BONUS INTERVIEW MODE- WALK-IN INTERVIEW You can give me a call or can share your resume on this Number: Regards, Sohil Sharma (6393179544) (HR Executives) ShiningStarsITPL. #jobs2025#domesticvoice#bpo#bpovoice#freejobs#immediatejoiners#workfromoffice #lucknow#lucknowjobs#noida#domesticprocess#communicationskill #voiceprocess #chatprocess#nonvoiceprocess #emailprocess#voice #callcenter #telecalling #customerservice #voiceprocess #inboundcalls
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Kolkata
Work from Office
Responsibilities: * Manage incoming customer calls via phone, email & chat * Resolve queries promptly with empathy & accuracy * Maintain high NPS through effective communication skills
Posted 1 month ago
0.0 - 3.0 years
2 - 3 Lacs
Gurugram
Work from Office
Job Profile:- Customer Care Executive Location:- Gurugram Salary:- 15,000/- to 22,000/- Qualification:- Graduation Rotational Shift Rotational Week offs 6 Days Working Required Candidate profile Fresher and Experience both can apply Good Communication Skills required Interested Candidate drop your cv on @9988706447 hr07skywaysolution@gmail.com HR-Diksha
Posted 1 month ago
0.0 - 5.0 years
3 - 8 Lacs
Bengaluru
Work from Office
Job description Job Title: Senior Customer Service Representative Location: Bangalore Department: Customer Service Reports To: Customer Service Manager Job Type: Full Time. Job Summary: We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills. Key Responsibilities: Provide high-level support to customers through various channels phone, email, chat, etc. Resolve escalated customer complaints and issues efficiently and professionally. Assist in developing customer service policies and procedures to enhance customer satisfaction. Mentor and support junior customer service staff, offering guidance and training as needed. Monitor and analyze customer feedback and service metrics to identify areas for improvement. Maintain accurate records of customer interactions and transactions in CRM systems. Participate in process improvement initiatives and recommend solutions for operational efficiency. Assist with onboarding and training of new customer service team members. Stay updated on product knowledge, industry trends, and best practices in customer service. Qualifications: Bachelor's degree or equivalent work experience preferred. Proven ability to manage and resolve complex customer issues. Excellent communication, interpersonal, and organizational skills. Strong multitasking and time-management abilities. Proficiency with customer service software and CRM systems. A customer-centric mindset with a strong focus on problem resolution and service excellence. Contact Hiring manager : 7259027282 / 7259027295 / 9900024951 / 9900024811 / 9686682465
Posted 1 month ago
1.0 - 6.0 years
2 - 3 Lacs
Chennai
Work from Office
Should be fluent in hindi Degree is a must No Backlog Day Shift '6 days working Call 7200550458, 9361349589, 7092982513 Required Candidate profile Chennai, tharamani location
Posted 1 month ago
1.0 - 6.0 years
2 - 3 Lacs
Chennai
Work from Office
Should be fluent in Malayalam Degree is a must No Backlog Day Shift '6 days working Call 7200550458, 9361349589, 7092982513 Required Candidate profile Chennai, tharamani location
Posted 1 month ago
1.0 - 6.0 years
2 - 3 Lacs
Chennai
Work from Office
Should be fluent in Kannada 1 Year and above voice experience is a must Degree is a must No Backlog Day Shift 6 days working Call 7200550458, 9361349589, 7092982513 Required Candidate profile Chennai, tharamani location
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
Handling Customer queries over phone calls and chats International BPO Hiring !! Voice/Non voice Process 5/6 Days working Rotational shift including night (Any 9 hours shift) Location - Malad, Airoli, Thane Contact/Whatsapp - HR SAMIKSHA 9068896961 Required Candidate profile Graduate/HSC candidate Fresher/Experience candidate Immediate joiners Communication skills Comfortable with rotational/night shifts Perks and benefits Virtual interview Cab facility Incentives + bonus
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
Urgent Requirement for FRESHERS Location: Mohali Work Mode: Work from Office Inform customers about product & services Handle inbound & outbound calls Freshers and experienced both can apply. Candidate should be flexible for rotational shifts Min Qualification should be 12th or graduation Salary: 25k CTC Working Days: 6 Days a Week Shifts: Rotational Shifts Interested Candidates can #WhatsApp their resume on : 9988265439
Posted 1 month ago
0.0 - 5.0 years
2 - 3 Lacs
Gurugram
Work from Office
Urgent Requirement for FRESHERS Location: Gurgaon sector 18 Work Mode: Work from Office Inform customers about product & services Handle inbound & outbound calls Freshers and experienced both can apply. Candidate should be flexible for rotational shifts Min Qualification should be graduation FOR FEMALE day shift max 8pm FOR MALE Rotational shift Salary: 25k CTC Working Days: 6 Days a Week Shifts: Rotational Shifts Interested Candidates can #WhatsApp their resume on : 9988265439
Posted 1 month ago
0.0 - 3.0 years
3 - 4 Lacs
Gurugram, Delhi / NCR
Work from Office
Key Responsibilities: Customer Issue Resolution: Identify and resolve customer problems using the knowledge base and available resources, ensuring each solution is tailored to the customers unique needs. Empathy & Support: As our customers often reach out during times of distress, its crucial to treat each customer with the care and attention they deserve. Youll provide compassionate, thoughtful support, as you would to a friend or family member in need. Problem Diagnosis: Use a logical approach to diagnose issues, ask probing questions, and provide effective solutions to customers in stressful situations. Documentation: Accurately document customer issues, following company guidelines and maintaining detailed records for future reference. Service Explanation: Clearly explain service contract provisions to customers, especially in challenging situations, ensuring they understand their benefits and options. Inbound & Outbound Calls: Handle both inbound and outbound calls, as well as email inquiries, providing prompt, professional, and courteous assistance. Adherence to SOPs: Follow Standard Operating Procedures (SOPs) and company scripts to ensure consistent, high-quality service. Quality Improvement: Continuously contribute to the improvement of service quality by recommending and implementing better processes and solutions. Active Listening & Communication: Exhibit excellent active listening skills, demonstrating empathy and understanding in every interaction. Communicate clearly and professionally, both in writing and verbally. Problem-Solving: Use logical reasoning to evaluate alternative solutions and make decisions that benefit the customer and align with company goals. Time Management & Responsibility: Manage time effectively, prioritizing tasks and ensuring that customer needs are met in a timely manner. Why You Should Apply: Make a Real Impact: Help people when they need it most, delivering compassionate support in moments of distress. Growth Opportunities: Be part of a company that values its people, offering opportunities for professional development and advancement. Supportive Team Environment: Work with a dynamic team committed to delivering excellence in customer service. Preferred candidate profile Key Skills & Qualifications: Exceptional Customer Service: Strong ability to listen actively, empathize with customers, and provide clear, concise solutionsespecially when customers are facing stressful situations. Communication Skills: Excellent verbal and written communication, with a professional phone demeanor. Language : Must know Hindi & English, Other regional Language is a plus. Empathy: Ability to treat customers with compassion, patience, and understanding, particularly in distressing circumstances. Problem-Solving Abilities: Strong reasoning skills to assess customer issues and provide the best possible resolution. Technical Proficiency: Comfortable using CRM software and other computer systems; strong typing skills. Previous Experience: Previous customer service experience is preferred, especially in a service-oriented or practical industry. Education: A college degree or equivalent experience is preferred. Accountability: Take ownership of tasks and responsibilities, ensuring high standards of service are met. Why Join Global Assure? At Global Assure , we understand that when customers reach out for assistance, they are often in distress and need immediate support. As a member of our team, you’ll have the opportunity to make a real difference in people’s lives, providing reassurance, practical solutions, and compassionate care. If you are a dedicated problem-solver with a passion for delivering outstanding service, we invite you to join our team and be part of our mission to provide exceptional assistance to those in need. WhatsApp your CV to 8130471166 or mail to neha.luthra@globalassure.com
Posted 1 month ago
0.0 - 5.0 years
2 - 3 Lacs
Jaipur
Work from Office
Requirements for Domestic voice process *Good Communication skills * 6 Days Working * Including 5% Variable) + Attendance Bonus of 3,000 Rs. *Rotational shift * UG/Graduate *Fresher/Experienced * immediate joiners Required Candidate profile Excellent verbal and written communication *Graduate - Fresher/Experienced Looking for immediate joiners
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Greeting from 247.ai, We were impressed with your profile and are pleased to invite you for a walk-in interview for the International Voice/Chat Process position. We believe your skills align well with what we're looking for in our dynamic team. Here are the key details for your walk-in interview: Time: 9:30 AM to 3:00 PM Venue: Prestige Tech Platina, 2, Marathahalli - Sarjapur Outer Ring Road, Kadubeesanahalli, Sarjapur, Bengaluru, Karnataka 560087 Google Maps Link: Click here About the Role: Position: International Voice and Non voice Customer Support Mode: Work from Office Shift: Night Rotational Shift Salary: starting from 2.7 LPA to 4 LPA Key Requirements & Responsibilities: Minimum Education: 12th pass. Key Skills: Excellent communication, adaptability, and basic computer skills. Handle inquiries and resolve issues from international clients via phone, email, and chat. Maintain professional and empathetic communication across different time zones and cultural contexts. Provide accurate product, service & policy information. Use CRM tools effectively. Fluent English communication (Voice/Chat) is essential. Join [24]7.ai, a leader in CX for over 24 years, known for delivering hyper-personalized experiences and fostering a supportive global workforce. [24]7.ai employs a 15,000 + strong global workforce across 18 locations and 11 countries. [24]7.ai India has been GPTW Certified 6 years in a row. Important Notes: This is a walk-in interview only (no online option). Please carry your updated resume and a valid ID proof. Reference: [Recruiter's Name- Mary Irudaya, Reference Code- 019 & Phone number- 8147672558] We look forward to meeting you in person! Best regards, Mary Irudaya Talent Acquisition Team [24]7.ai SMS Version [24]7.ai Hiring: International Voice Role (up to 4.3 LPA). Walk-in Interview. Mon-Fri. Time: 9:30 AM-3 PM. Venue: https://maps.app.goo.gl/ENryWG8EVRpz11pB9 Bring your resume & ID proof. Reference: Reference: [Recruiter's Name- Mary Irudaya, Reference Code- 019 & Phone number- 8147672558]
Posted 1 month ago
0.0 - 5.0 years
1 - 2 Lacs
Pimpri-Chinchwad, Pune
Work from Office
Required Fresher profile - Excellent command over Marathi And Hindi communication - Immediate joiners only - Should have very good interpersonal skills - Freshers/UG both can apply - Interacting with the Customers - Sal- Up to 16,000 + incentive Required Candidate profile Qualification: Min HSC Fixed Sunday week off To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Dhanshree :- 9765799435 Perks and benefits Attractive Incentives..
Posted 1 month ago
0.0 - 5.0 years
1 - 2 Lacs
Pimpri-Chinchwad, Pune
Work from Office
Required Fresher/Experience Min HSC pass out Salary: Rs 11,000 TO 16,000 in hand Basic Knowledge of computer Language- Marathi, Hindi, English Required Candidate profile Qualification: Min HSC Fixed Sunday week off -To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Priti:- 8421382934 Perks and benefits Attractive Incentives..
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
Pimpri-Chinchwad, Pune
Work from Office
Process:- Loan Recovery Process Good Communication. Providing service to the customers. Freshers/Experienced both can apply. Handling Inbound And Outbound calls Salary: 11,000 To 16,000 Inhand+Incentive Shift Timing-9:30am-6:30pm Required Candidate profile"- Qualification: Min HSC Fixed Sunday week off -To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Dhanshree :- 9765799435 Perks and benefits:- Incentives and growth opportunities.
Posted 1 month ago
0.0 - 4.0 years
2 - 3 Lacs
Bengaluru
Work from Office
JOB ALERT | WALK IN INTERVIEW | CUSTOMER SUPPORT | WORK FROM OFFICE | NO SALES | NO TARGET | IMMEDIATE JOINING | MULTINATIONAL BPO | GRADUATE | FRESHER | EXPERIENCE Hello Jobseekers!! Greetings From ShiningStars ITPL If you're passionate about connecting with people and providing outstanding support, your next opportunity is here! We're seeking Customer Care Executives to help the company build lasting relationships. Locations: Shivaji Nagar Kudlu Gate Manayata Tech Park, Nagavara Preferred candidate profile: Must be Graduate with good command over English and Hindi speaking both. Immediate joiners preferred. Should be comfortable with walk-in interview . Age limit should not be more than 30. Key Responsibilities: Answer Inquiries: Provide information about products, services, and policies. Resolve Issues: Troubleshoot problems, address complaints, and offer solutions. Record Interactions: Document customer communications and resolutions in CRM systems. Ensure Satisfaction: Build rapport, provide positive experiences, and follow up to confirm resolution. Gather Feedback: Collect customer input for service/product improvement. Salary: Fresher - Up to 22000 CTC, Max. 17000 In-Hand Experience - Up to 30k CTC, Max. 25000 In-Hand Apart from salary, employees will get quarterly bonus/incentives and retention bonus as well. Feel free to connect over call or share your updated resume on WhatsApp @ 9569433682 - Indrajeet Please share this job with your friends/colleagues/any job seeker, so that you can be a helping hand for someone who is/are looking for a job or job change. For more job updates or any job-related query, you can join my WhatsApp group as well, link given: https://rb.gy/elrvxh #JOBS #EMPLOYMENT #FRESHER #EXPERIENCE #HIRING #FREEJOBS #GRADUATE #COMPANYJOBS #MNC #CAREER #NAUKRI #CORPORATE #BANGALORE
Posted 1 month ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Hiring for Multiple BPO Companies Domestic & International Voice/Non-Voice Process | Bangalore To Apply / Schedule Interview: Contact: 8903024067 Email: aero.selva@gmail.com Name: selva Are you looking to build a career in the BPO industry? Multiple top-rated BPO companies in Bangalore are hiring for freshers and experienced candidates for Domestic and International voice & non-voice processes! Location: Bangalore (Work from Office) Job Type: Full-time Hiring For: Multiple Companies (Domestic & International BPOs) Process Type: Voice (Inbound/Outbound) Chat Support Technical / Customer Support Open Roles: Customer Support Executive (Voice & Non-Voice) Technical Support Associate International Call Center Executive Email / Chat Support Telecaller (Domestic BPO) Eligibility: Qualification: 10th / 12th / Diploma / Any Graduate Experience: Freshers & Experienced candidates welcome Languages: English / Hindi / Regional languages (for domestic) Shifts: Rotational / Day / Night shifts (depending on process) Salary: Domestic BPO: 15,000 35,000/month + Incentives International BPO: 25,000 45,000/month + Incentives Incentives + PF + ESI + Performance Bonuses Perks: Immediate Joining 5/6 Days Working Cab Facility for night shifts Growth Opportunities with Top MNCs To Apply / Schedule Interview: Contact: 8903024067 Email: aero.selva@gmail.com Name: selva Limited Openings Apply Now & Grab the Opportunity! Job Description 1* Sagility : International Voice Process 5Days working Health Care Voice Excellent communication Sat Sun Fixed Off 2 Way Cab Fixed US Shift 6;30 to 3;30 Location : Bommanahalli Salary 22k Fresher & Exp 32k 2* UNICARD : TeSales 6Days Working sunday Off VT10 QUALITY Location : Kadubeesanahalli Salary Upto 30k Day shift Cab Eng & Hindi sunday fixed off 3* Aegis Startec : BCP International Voice Process Excellent Communication VT12 Quality Fresher & Exp 5days working Sat sun fixed Off 2 way Cab Location : ITPL Salary 25k+ Quarterly Bonus 4k BCP " Back Ground Verification Excellent communication 4* 24*7 : International Voice Process 5 Days working 2 off 2 way cab Excellent communication Fresher 22k Experienced 28k + Incentives Location : Marathahalli Assessment & Opps rund Optus & Lowes Process 5* ECPL : International Non Voice Chat process 5Days working 2 off Rotational Shift Domestic Chat Process No Cab Minimum 6months Chat Exp Location : Kothunur Cross Salary 21k Without PF Deduction 6* Alorica : International Voice Process Process: Banking & Retails Min SSLC or PUC fresher 21k Exp : 25k + Shift Allowance Rotational Shift 2 off with 1 way Cab Location : Eco space Excellent communication 7* Rupicard : Collection Process & Customer support 6days working Sunday fixed off Location : Bellandur Eng & Any south Languages Salary upto 40k Fresher 22k VT10 Quality 8* Tata Capital : Telesales Exp 6Day Working Sun Fixed Off Fresher 22k Experience 30k Excellent communication Eng & Hindi Location : Whitefield Day Shift No Cab 9* Kredit Bee : Domestic Voice Process 6 Days working 1 off Day shift Job Eng & Hindi Location : Tin Factory Fresher 16k Exp 22k + Incentives 10* EOC GLOBAL : Health Care Process Hiring for Sales Minimum Sales Exp ENG & MALAYALAM Eng & Kannada 6Days working Rotational Off Location : Koramangala Sales 22k Take Home First Source , Altruist , Shaadhi.com , Intouch ,Globiva , ECPL , Infosys 100% Free Placement No Charges If Any Frnds Looking for the job share the above J.D and refer My number too.... NOTE: (WE DONT TAKE ANY FEE FROM D CANDIDATES) Feel Free to Schedule your Walk-in Interviews !! Via WhatsApp or Call To Apply / Schedule Interview: Contact: 8903024067 Email: aero.selva@gmail.com Name:Selva Preferred candidate profile
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Dombivli
Work from Office
HIRING FOR SKINSI Process Customer Service Salary IN HAND - 15000/- FRESHERS ARE WELCOME Need Immediate Joiners Required Candidate profile Candidate should be willing to work from office. To schedule your interview send your CV through WhatsApp (number mentioned below) HR Akshay :- 9822146578
Posted 1 month ago
0.0 - 5.0 years
1 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Job Role Salary: upto 30k in-hand 5 days working, 2 rotational off Experience:min 1 year chat or international voice bpo experience. can align domestic exp but communication should be excellent Excellent communication skills call bushra 7666450996
Posted 1 month ago
0.0 - 2.0 years
2 - 4 Lacs
Gurgaon/ Gurugram
Work from Office
Gurgaon-based domestic bpo is hiring for a customer support profile any grad or undergrad with or without experience. can apply, salary upto - 25k in hand, 6 days a week working, excellent comms skills required contact mamta - 9643075013
Posted 1 month ago
0.0 - 2.0 years
2 - 4 Lacs
Gurgaon/ Gurugram
Work from Office
Gurgaon-based domestic bpo is hiring for a customer support profile any grad or undergrad with or without experience. can apply, salary upto - 25k in hand, 6 days a week working, excellent comms skills required contact mamta - 9643075013
Posted 1 month ago
0.0 - 2.0 years
2 - 4 Lacs
Gurgaon/ Gurugram
Work from Office
Gurgaon-based domestic bpo is hiring for a customer support profile any grad or undergrad with or without experience. can apply, salary upto - 25k in hand, 6 days a week working, excellent comms skills required contact mamta - 9643075013
Posted 1 month ago
0.0 - 2.0 years
2 - 4 Lacs
Gurgaon/ Gurugram
Work from Office
Gurgaon-based domestic bpo is hiring for a customer support profile any grad or undergrad with or without experience. can apply, salary upto - 25k in hand, 6 days a week working, excellent comms skills required contact mamta - 9643075013
Posted 1 month ago
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