Domain Experts- Sports & Stadium

As an experienced Lead Business Analyst with deep domain expertise in Sports and Stadium Operations, you will be responsible for leading strategic initiatives and technology transformations for high-profile sporting venues and event experiences. Your role will involve collaborating with senior executives in the sports industry to identify and define business challenges, align customer goals with actionable roadmaps, and drive innovation in sports infrastructure, operations, and digital fan engagement. Key Responsibilities: - Collaborate with sports authorities, event organizers, franchise owners, and stadium operators to identify and define business challenges. - Align customer goals with actionable business and technology roadmaps in areas such as venue operations, ticketing, event day logistics, concessions, facility scheduling, digital fan experience, and smart stadium infrastructure. - Analyze and improve key operational workflows such as matchday planning, security operations, VIP zone management, fan movement flow, and vendor management. - Lead implementation of large-scale sports technology solutions, translate business goals into user stories, and facilitate stakeholder workshops with cross-functional teams. - Conduct benchmarking of global sports venues, evaluate fan satisfaction metrics, and stay abreast of trends in sports tech and fan engagement. - Support business development teams, act as a trusted advisor to stakeholders, and identify partnership opportunities in sports-tech ecosystems. - Define KPIs for venue efficiency, deliver periodic dashboards to leadership, and conduct post-event evaluations for continuous improvement. Qualifications: - Bachelor's degree in Engineering, Sports Management, or related field; MBA from a top-tier institution preferred. - 6+ years of experience in the sports industry, including stadium operations, event management, or sports consulting. - Proven track record as a Domain Expert/SME in sports operations, with a strong understanding of sports event lifecycle, digital ticketing systems, venue security, CRM platforms, and operations management tools. - Experience using Agile methodologies, managing digital transformation projects, and possessing problem-solving, communication, and stakeholder engagement skills. Nice to Have: - Certifications in Agile BA, Stadium Operations, or Sports Event Management. - Experience with sports federations or global sporting events. - Understanding of sustainability practices in stadiums. - Familiarity with fan engagement technologies like AR/VR, AI-driven personalization, or interactive mobile platforms.,