3 Sports Operations Jobs

As an experienced Lead Business Analyst with deep domain expertise in Sports and Stadium Operations, you will be responsible for leading strategic initiatives and technology transformations for high-profile sporting venues and event experiences. Your role will involve understanding the end-to-end operations of sports stadiums and arenas, fan experience management, and sports event execution. You will play a key role in bridging business and technology to drive innovation in sports infrastructure, operations, and digital fan engagement. Your key responsibilities will include collaborating with senior executives at sports authorities, event organizers, franchise owners, and stadium operators to identify and define business challenges. You will align customer goals with actionable business and technology roadmaps in areas such as venue operations & crowd management, ticketing and access control, event day logistics, concessions and retail optimization, facility scheduling and maintenance, digital fan experience, and smart stadium infrastructure. Additionally, you will analyze and improve key operational workflows such as matchday planning & scheduling, security operations coordination, VIP/Hospitality zone management, fan movement flow, and vendor management. You will recommend digital tools to optimize crowd control, reduce wait times, and enhance in-stadium experiences. You will lead the implementation of large-scale sports technology solutions, translate business goals into user stories and functional specs using Agile methodologies, and facilitate stakeholder workshops, sprint planning, and product demos with cross-functional teams. Furthermore, you will conduct benchmarking of global sports venues and fan engagement trends, evaluate fan satisfaction metrics, and stay abreast of trends in sports tech, augmented reality, digital ticketing, and real-time analytics. Your role will also involve supporting business development and pre-sales teams, acting as a trusted advisor to stadium authorities, sports federations, and entertainment event organizers, and identifying partnership opportunities in sports-tech ecosystems, broadcasters, sponsors, and digital media partners. You will define KPIs for venue efficiency, fan engagement, revenue per square foot, deliver periodic dashboards and reports to leadership, and conduct post-event evaluations to identify lessons learned and process improvements. To qualify for this role, you should have a Bachelor's degree in Engineering, Sports Management, or related field, with an MBA from a top-tier institution preferred. You should have 6+ years of experience in the sports industry, including stadium operations, event management, or sports consulting, and a proven track record as a Domain Expert/SME in sports operations. Strong understanding of sports event lifecycle, digital ticketing systems, venue security and access control, CRM & fan loyalty platforms, and operations management tools is required. Experience with Agile methodologies, problem-solving skills, communication skills, and stakeholder engagement skills are essential. Nice to have qualifications include certifications in Agile BA, Stadium Operations, or Sports Event Management, experience with sports federations or global sporting events, and understanding of sustainability practices in stadiums. Familiarity with fan engagement technologies like AR/VR, AI-driven personalization, or interactive mobile platforms would be a bonus.,

Position Overview This role will be responsible for conceptualizing, launching, operating, and scaling accessible, community-driven sports academies across India. The objective is to democratize sports participation by building sustainable, high-quality platforms that allow children and adults to access coaching, play infrastructure, and recreational sport experiences. Key Responsibilities Strategic Leadership & Planning Develop and execute a 3-5 year roadmap to scale pay-and-play academies across Tier I and II cities in India. Identify key markets, sports disciplines, pricing strategies, and delivery models for scalable operations. Build strategic partnerships with schools, municipal bodies, sports complexes, and private venues. Business Development & Operations Drive customer acquisition, community engagement, and retention through marketing and on-ground activations. Define and track operational KPIs including enrollment, utilization, revenue, and customer service. Financial & Commercial Management Design revenue models, pricing structures, and payment gateways. Prepare and manage standalone P&L statements for the pay-and-play vertical with focus on profitability and cash flow optimization. Secure sponsorships, local partnerships, and CSR funding where appropriate. Team Leadership Hire, and manage a diverse team of regional managers, academy coordinators, and coaching staff. Foster a culture of operational excellence, accountability, and service orientation. Qualifications & Experience 10+ years of experience in sports operations, academy management, or consumer services. Proven track record in building scalable grassroots or youth-centric businesses in sports, education, or fitness. MBA or equivalent preferred; strong commercial and operational acumen is essential. Experience working with tech platforms, CRM tools, and digital marketing is a plus. Strong network in the Indian sports ecosystem is desirable. Show more Show less

This role demands strong expertise in Sports Infrastructure development, Sports Operations, Sports High Performance Centers, business development, and tendering. The ideal candidate will handle the entire cycle from identifying opportunities and crafting proposals to engaging stakeholders and overseeing project technicalities including BOQs, recces, feasibility studies, and operational planning for multi-sport facilities. Business Development & Client Engagement Identify and pursue opportunities with government departments, sports associations, PSUs, CSR companies, and private players. Build and maintain strong relationships with stakeholders and decision-makers at various levels. Represent The Group at industry forums, exhibitions, meetings, and presentations. Sports Infrastructure Development Conduct site surveys/recces , feasibility studies, and due diligence for new sports infra projects. Develop detailed Bills of Quantities (BOQs) for sports facilities including stadiums, multi-sport complexes, training centers, and HPCs. Work with design, architecture, and civil teams to ensure infrastructure plans meet technical, operational, and sporting requirements. Provide inputs on the layout, design, technical specifications, and operational workflows of multi-sport facilities. Advise on best practices in stadium/arena construction and operations across various sports. Tendering & Proposal Management Scan, track, and analyse relevant tenders, RFPs, EOIs, and opportunities. Lead the preparation of EOIs, RFQs, technical and financial proposals. Manage pre-bid processes, technical clarifications, compliance requirements, and final submissions. Coordinate with internal teams and external consultants for timely delivery of bid documents. Project Models & Partnerships Develop project strategies under various execution models such as PPP (Public Private Partnership), EPC (Engineering, Procurement, Construction), Turnkey, BOT, and Hybrid Annuity . Build partnerships with contractors, OEMs, consultants, and strategic partners for joint bidding and project delivery. Advise on risk allocation, commercial structures, and sustainability of different project models. Revenue Growth & Operations Drive business targets, revenue pipelines, and conversion rates. Support the transition from business development to project execution by coordinating with project, operations, and finance teams. Stay updated on industry trends, policies, and emerging technologies in sports infra and operations.