Dispatch Executive

Job Description

Job Title: Dispatch Executive (Load booking mandatory) Department: Logistics Location: Mohali Shift: Night Shift Employment Type: Full-time Job Summary: The Dispatcher will be responsible for managing and coordinating the schedules, routes, and activities of drivers or delivery personnel. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and a focus on Logistics operational efficiency. You will be the point of contact for both drivers and shippers, ensuring timely deliveries and the resolution of any issues that may arise during the process. Key Responsibilities: Develop delivery routes and maintain contact with drivers throughout the day Collaborate with management to modify daily routes to accommodate the needs of customers Act as a communication liaison through the two-way truck radio system and answer incoming phone calls from drivers on the road Cultivate strong relationships with drivers and customers to reduce the stress that comes with last-minute schedule changes Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries Requirements: Bachelor’s degree preferred. Proven experience (2+ years) as a Dispatcher, in logistics, or a similar role. Strong communication skills, both verbal and written. Excellent organizational and multitasking abilities. Self-motivated, results-driven, and able to work independently. Strong problem-solving abilities and ability to think strategically. Ability to work in a fast-paced and dynamic environment. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Schedule: Night shift Work Location: In person