Dispatch Executive

Job Title: Dispatch Executive

Company: Big Stuff Movers, Australia

Company’s Website: https://bigstuffmovers.com.au/

Location: Remote / Australia-based Alignment

Employment Type: Full-Time

Work Days: Monday to Saturday. Sundays Off

Shift Timing: 3:30 AM to 12:30 PM IST.

About Us:

Big Stuff Movers Australia is a trusted relocation and moving Services Company, known for delivering reliable, customer-focused, and seamless moving experiences. To further strengthen our operations, we are looking for a skilled Dispatch Executive to join our dispatch team and ensure smooth coordination between clients, sales, and operations.

Key Responsibilities:

• Coordinate daily dispatch operations for moving assignments.
• Communicate with clients, drivers, and internal teams to ensure timely pickups and deliveries.
• Manage schedules, bookings, and dispatch updates accurately.
• Use CRM software to record and monitor dispatch activities.
• Provide excellent client support, addressing concerns and queries with professionalism.
• Collaborate with the sales and operations team to ensure a smooth workflow.

Requirements:

• 1–3 years of experience in Dispatch, Sales Coordination, or related roles.
• Strong English communication skills (verbal & written).
• Proficiency in CRM software and computer applications (MS Office, email, etc.).
• Ability to multitask, stay organized, and handle client interactions professionally.
• Experience in the Packers & Movers industry is an added advantage.
• Must have strong problem-solving and coordination skills.

What We Offer

• Competitive salary package.
• Training and support on CRM systems.
• Professional growth opportunities in a reputed company.
• Supportive and collaborative team environment.