Dispatch Billing Supervisor

We have requirement of dispatch Billing Supervisor for our Plant .\

Location: Sonadongri Raipur CG

Salary: 15000/- to 25000/- PM

Experience: 2 to 4 Years

Qualification: B.Com/Graduate

Skills: Tally, Billing

Brief Job Duties

• Assign delivery routes and schedules to drivers
• Coordinate with drivers to ensure timely pick-up and delivery of goods
• Monitor delivery progress and address any delays or issues that arise
• Collaborate with other departments, such as logistics and customer service, to optimize delivery processes
• Develop and implement strategies to improve dispatch operations and customer satisfaction
• Maintain accurate records of deliveries, including proof of delivery documents
• Ensure compliance with company policies and regulations related to dispatch operations
• Supervise and support a team of dispatchers, providing guidance and training as needed
• Coordinating the transportation needs of riders with the vehicles in service
• Dispatching trip requests to drivers so that drivers can arrive at the passenger pickup address on time o Following the rider booking policy o
• Acting as troubleshooter for driver problems o
• Monitoring and updating driver and/or vehicle locations
• Monitoring late trips and proactively reassigning trips to maintain on-time performance
• Creating processes as required or requested to ensure smooth service delivery and sustainability of business
• Assisting passengers with trip changes or trip requests including same day ride requests
• Checking on status of drivers
• Handling emergency situations

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Provident Fund

Education:

• Bachelor's (Preferred)

Experience:

• Dispatching: 3 years (Preferred)
• Billing: 3 years (Preferred)

Location:

• Raipur, Chhattisgarh (Preferred)

Work Location: In person