Director QA

As a Director of Quality Assurance (QA) at our company, you will play a crucial role in shaping and executing the QA strategy to ensure the reliability, performance, and security of our cloud-based communication solutions. Your responsibilities will include defining and implementing best-in-class QA processes, leading a team of QA engineers and specialists, and collaborating with cross-functional teams to integrate QA best practices into the software development lifecycle. Your primary responsibilities will involve developing and implementing the QA strategy in alignment with business and engineering goals, managing and mentoring a team of QA professionals, championing test automation and CI/CD practices, defining key performance indicators (KPIs) and quality metrics, selecting and optimizing testing frameworks and tools, and ensuring compliance with industry regulations and security best practices. To excel in this role, you should have at least 18 years of experience in Quality Assurance, with a minimum of 5 years in a leadership position within a SaaS, CPaaS, or cloud-based environment. You should possess strong expertise in test automation frameworks such as Selenium, TestNG, and JUnit, hands-on experience with CI/CD pipelines using tools like Jenkins, GitHub Actions, or GitLab CI, and a solid understanding of cloud-based architectures and microservices testing. Additionally, familiarity with API testing, performance testing, and security testing tools, as well as Agile, Scrum, and DevOps methodologies, will be essential for success in this role. Excellent problem-solving, analytical, and leadership skills, along with strong communication abilities to collaborate effectively with diverse teams, are also key attributes we are looking for in the ideal candidate. Joining our team will offer you a chance to make a significant impact on safeguarding our company's assets, data, and reputation in the industry. You will have access to tremendous growth opportunities in the rapidly evolving telecom and CPaaS space, with a supportive and innovative work environment that values and celebrates diversity and inclusion. Tanla is an equal-opportunity employer where diversity is championed, and we are committed to fostering an inclusive workplace for all employees.,