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Director - Mastercard Send Product Development & Innovation

8 - 12 years

0 Lacs

pune maharashtra

Posted:2 days ago| Platform: Shine logo

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Skills Required

product development innovation market analysis strategic thinking communication skills stakeholder management prototype development customer feedback analysis problemsolving

Work Mode

On-site

Job Type

Full Time

Job Description

As the Director of Product Development and Innovation for Mastercard Send, you will play a crucial role in driving the innovative agenda of the Send platform. Your responsibilities will include collaborating with regional teams, strategic customers, vendors, and global product and user experience teams to develop new product ideas, design scalable solutions, and support strategic/pilot customers through launch. You will partner with stakeholders from global product and regions to analyze various markets and segments, identify gaps in the product set, and develop products and solutions to meet market demand. Additionally, you will be involved in creating and managing prototypes and POCs with vendors and Mastercard Labs to validate new ideas and gather customer feedback. Working closely with regional partners and commercialization teams, you will assess concepts and develop approaches to address challenges that can be further reviewed by the broader Send team. Your role will also include delivering services to the market to enable Send to scale across multiple use cases and geographies with both new and existing customers. To excel in this position, you should have an entrepreneurial mindset, deep experience in translating customer feedback into solutions, and a strong understanding of diverse markets and use cases in the funds transfer space. You must possess superior strategic thinking skills across both technology and business and have a proven track record of successful execution. Excellent communication, presentation, and interpersonal skills are essential for engaging with executive management, internal stakeholders, and senior customer contacts. You should also demonstrate strong problem-solving abilities, tenacity, and the ability to challenge conventional thinking while fostering healthy debate. Overall, as the Director of Product Development and Innovation at Mastercard Send, you will drive strategic alignment with stakeholders, identify customer needs, refine solutions, and contribute to the enhancement of the product roadmap. Your proactive approach, innovative thinking, and ability to influence key decision-makers will be key to your success in this role.,

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