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Director, Employee Relations

12 - 16 years

0 Lacs

karnataka

Posted:1 day ago| Platform: Shine logo

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Skills Required

employee relations performance management case management hr stakeholder management conflict resolution coaching project management data analysis policy implementation

Work Mode

On-site

Job Type

Full Time

Job Description

As the Employee Relations Director based in India, Bangalore, you will provide expertise in Employee Relations and Performance Management within a centralized function. Your role involves handling complex cases, developing consistent practices, and ensuring fair treatment across clients. Reporting to the Senior Director, Employee Relations APAC & JPKT, you will establish strong relationships with local BPs and Leaders. Your impact will include: - Leading, inspiring, and developing a high-performing Employee Relations team - Conducting end-to-end ER investigations, applying relevant laws and policies - Partnering with internal stakeholders for resolution of high-impact employee escalations - Providing guidance on sensitive employee situations, mental health concerns, and performance management - Tracking, reporting, and analyzing case trends to support decision-making - Collaborating with HRBPs and Legal teams to implement workforce change strategies - Contributing to the creation and implementation of ER-related policies and templates Minimum qualifications include: - Demonstrated ability to conduct thorough ER investigations and report findings logically - 12+ years of HR experience with 6-8 years in Employee Relations or related role - Business-level English proficiency - Strong stakeholder management and conflict resolution skills - Ability to navigate ambiguity and changing environments independently - Experience in performance management and coaching on ER issues Preferred qualifications: - Experience in centralized ER or HR models - Background in high-volume, fast-paced environments, preferably in tech companies - Familiarity with systems like Workday, HR Acuity, Slack, and Google - Ability to influence stakeholders, provide coaching, and improve service delivery You will have 4 direct reports based in India and will play a key role in shaping the future of Employee Relations at Salesforce. Join us to unleash your potential, make a difference with AI, and redefine possibilities for yourself and the world. Apply now and be part of our journey towards delivering amazing customer experiences with the power of Agentforce.,

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