Director Client Engagement

Key Responsibilities

Client Relationship Management

• Serve as the primary client liaison, building deep and trusted relationships with senior-level global stakeholders.
• Lead strategic conversations and deliver compelling, insight-driven presentations to clients.
• Act as a problem-solving resource for both internal and external teams.

Strategy & Business Growth

• Contribute to and co-create strategic media and marketing plans across digital, ATL, and performance channels.
• Analyze business issues, customer insights, and market trends to develop integrated solutions.
  Drive revenue growth through value addition, cross-selling, and strategic foresight.

Project & People Management

• Manage end-to-end campaign/project lifecyclefrom brief to execution and measurement.
  
• Oversee operations across

  23 internal or external agencies

  ; ensure alignment and optimal output.
• Lead internal teams, set clear goals, mentor team members, and conduct performance reviews.
  

Communication & Presentation

• Prepare and deliver executive-level reports, strategy decks, and performance reviews.
  
• Clearly articulate media recommendations, metrics, and campaign outcomes to non-technical stakeholders.
  

Media Domain Expertise

• Leverage hands-on knowledge of

  media planning, buying, activation

  , and measurement.
• Stay up to date with the latest tools, platforms, and technologies in digital and traditional media.
  

Required Qualifications & Skills

• Minimum

  6 years

  of experience in client servicing, media planning/buying, or integrated communications.
• Proven experience working with

  global clients and stakeholders

  .
• Prior experience managing or coordinating

  multiple media agencies

  is essential.
• Excellent

  verbal and written communication

  and interpersonal skills.
• Strong leadership and team management capabilities.
  
• Analytical thinker with strong decision-making and problem-solving skills.
  
• Bachelors degree in Media, Marketing, Business, or a related field; MBA preferred.

Candidate experience should be in Media group companies.

Desirable Attributes

• Experience leading

  transition projects

  or setting up new client relationships.
• Ability to work across

  cross-functional and multicultural teams

  .
• Deep understanding of the

  APAC and Western media ecosystems

  .