We are seeking a dynamic and technically adept individual to manage our key accounts and technical partnerships. This role is pivotal in ensuring our clients derive maximum value from our products while identifying opportunities for growth and collaboration. The ideal candidate will have a strong understanding of technology, enabling them to translate client needs into product solutions and vice versa. Given our current scale, this role will also encompass managing technical partnerships, focusing on integrations and joint commercial activities. Key Responsibilities: Client Relationship Management: Develop and maintain strong relationships with key accounts, ensuring client satisfaction and long-term engagement. Value Optimization: Assist clients in maximizing the value of our products by understanding their needs and providing tailored solutions. Technical Liaison: Act as a bridge between clients and our product team, translating client requirements into actionable product features and updates. Issue Resolution: Monitor client metrics to proactively identify and address potential issues, ensuring timely resolution. Technical Partnership Management: Nurture relationships with technical partners, coordinating successful integrations while identifying opportunities for mutual growth. Growth Identification: Identify and pursue opportunities for account growth and expansion, both within existing accounts and through partnerships. Technical Responsibilities: Solution Integration: Assess customer technical environments and work with our tech team to find practical ways to implement our solution within their existing infrastructure. Produce Documentation and Training Materials: Create and maintain comprehensive documentation and training materials to guide clients and partners in utilizing our products effectively. Active Customer Monitoring: Analyze client data to identify trends, usage patterns, and potential issues, providing actionable insights to both clients and internal teams. The word is Potato (youll need this when applying) Requirements Experience: 3-5 years in customer success, account management, or partner management roles, preferably within the retail technology or marketing tech sectors. Technical Acumen: Solid understanding of modern commerce systems (POS, CRM, Marketing). Concepts such as web services, APIs and how they are interconnected arent foreign. Ability to create clear documentation and training materials, and excel at explaining technical concepts to non-technical customers. Analytical Skills & Critical Thinking: Ability to examine data carefully, identify problems, and recognize opportunities for improvement. Communication Skills: Effective communicator who builds trust through clear dialogue and understanding of customer needs. Must be fluent in English; German language skills are a significant advantage. Experience in retail technology, marketing tech, or the retail industry is beneficial. Ability to work effectively in a remote setting, managing time and tasks independently. Benefits The chance to play a decisive role in the digital transformation of the retail industry. A platform for personal and professional development to further your career ambitions. An attractive compensation package including an options model that matches your performance, measured against transparent KPIs. A training budget to support your continuous learning. Work directly with the senior leadership. Weekly team lunch & monthly transport ticket for Berlin-based employees (or comparable for remote). Regular off-sites with the whole team. Please send us your resume and a few lines about yourself and your experience in managing customer success and technical partnerships. We look forward to hearing from you. Join us on our journey to make retail more sustainable, data-driven, and personalized!

In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our client. Put simply: we break down the complexity of your customer lifecycle and help your customers build and sustain emotional connections with your brand. Our tech-enabled and Human assisted digital solutions build both on your CX requirements and our business transformation expertise and willingness to consistently pivot, innovate, and take advantage of new digital technologies. It s a robust approach. We ve partnered with global brands for over 3 decades now -working with them across their consumer value chain and providing new age customer experience solutions and insights that are helping them define and reach their target audiences with greater efficiency and better value for every dollar spent. Our partnerships have always been about more than building emotional connections with customers; they are about using artificial intelligence, omnichannel orchestration and providing CX insights & technologies, that has the power for digital transformation We do this across 46 locations in 13 countries, with over 40,000 employees managing almost half a billion customer interactions every year for over 150 clients in different industries. *** DISCLAIMER*** With the increase of remote positions since COVID, many companies have seen an increase in false representation recruiters and offering fraudulent positions/pay rates that do not exist. These messages are from anonymous sources and crafted to appear as they are being sent from Startek recruiters. All communication from Startek will have an email address from startek.com . Additionally, a scam message can request funds or other personal information prior to the offer letter being released. This is not a standard operating procedure for Startek to be employed with the organization. Startek is not responsible for any fraudulent representing the company. .

Role and Responsibilities Understand and translate requirements into a standard solution offering a deal approach leveraging standard process methods and deliverables. Provide business and functional support on SAP modules, particularly for conversions from legacy SAP systems to SAP S4HANA. Provide technology consulting expertise and identify and guide the customers with new S4Hana processes and tools to support the SAP S4HANA conversion. Execute the necessary system configuration to enable to SAP S4HANA conversion. Handling various sub-modules in FI, E.g. FI-AP, AR, AA. Requirements Migration experience with SAP S/4HANA. Must have designed, implemented, migrated full life-cycle SAP FICO Finance solution in S4 HANA. Strong functional expertise in SAP FI and CO ERP and S/4 HANA. SAP FICO solution design, migration, and end to end implementation projects. Worked extensively on core SAP FI/ MM or SD integration. Domain experience in Accounting/Banking Preferably CA/ICWA FI- AP, AR, GL FI-Asset Accounting Experience on Rollout/upgrade projects.

Role and Responsibilities Understand and translate requirements into a standard solution offering a deal approach leveraging standard process methods and deliverables. Provide business and functional support on SAP modules, particularly for conversions from legacy SAP systems to SAP S4HANA. Provide technology consulting expertise and identify and guide the customers with new S4Hana processes and tools to support the SAP S4HANA conversion. Execute the necessary system configuration to enable to SAP S4HANA conversion. Handling various sub-modules in FI, E.g. FI-AP, AR, AA. Requirements Migration experience with SAP S/4HANA. Must have designed, implemented, migrated full life-cycle SAP FICO Finance solution in S4 HANA. Strong functional expertise in SAP FI and CO ERP and S/4 HANA. SAP FICO solution design, migration, and end to end implementation projects. Worked extensively on core SAP FI/ MM or SD integration. Domain experience in Accounting/Banking Preferably CA/ICWA FI- AP, AR, GL FI-Asset Accounting Experience on Rollout/upgrade projects. Let s grow together.

Roles and Responsibilities Take ownership of CO module, train team members on CO issues, Ensure compliance to SLAs and timelines with focus on delivering solutions for CO issues. Handle various topics under CO namely, Product costing and CO-PA. Ability to interact with the people from different culture and countries Requirements SAP FICO, CO-PA, CO-PC, Product Costing etc. Worked on Cross module integration Worked on ABAP development and enhancements Preferably ICWA Profit Center Accounting (CO-PCA) Overhead Cost Controlling (CO-OM-CCA), Profit Center Accounting (CO-PCA) Product Costing (CO-PC) and Profitability Analysis (CO-PA).

Roles and Responsibilities Take ownership of CO module, train team members on CO issues, Ensure compliance to SLAs and timelines with focus on delivering solutions for CO issues. Handle various topics under CO namely, Product costing and CO-PA. Ability to interact with the people from different culture and countries Requirements SAP FICO, CO-PA, CO-PC, Product Costing etc. Worked on Cross module integration Worked on ABAP development and enhancements Preferably ICWA Profit Center Accounting (CO-PCA) Overhead Cost Controlling (CO-OM-CCA), Profit Center Accounting (CO-PCA) Product Costing (CO-PC) and Profitability Analysis (CO-PA). Let s grow together.

Role Overview: We re looking for a high-performing Senior Manager - Enterprise Sales who can independently drive new business development, manage existing accounts, and position TimesPro s complete portfolio of learning solutions to CXOs, CHROs, and L&D leaders . This is a client-facing, high-trust role that requires consultative solutioning, industry presence, and maturity in handling large corporate mandates. Key Responsibilities: Business Development & Client Acquisition: Own revenue targets across multiple L&D product lines (custom programs, IIM/IIT tie-ups, assessments, academies, etc.) Leverage existing connects and prospect new accounts at the CXO/CHRO/L&D Head level in enterprise and mid-market companies. Lead the full sales cycle from cold outreach to pitching, proposal creation, commercial negotiation, and closure. Account Farming & Upsell: Deeply engage with existing clients to upsell new solutions and drive account expansion across business units and geographies. Work closely with delivery teams to ensure timely execution and client satisfaction, turning delivery into a relationship deepening opportunity. Consultative Solutioning: Identify client business challenges, co-create L&D interventions with the solutioning team, and pitch bespoke programs that align with organizational goals. Stay updated with trends in capability development, future skills, leadership learning, and digital transformation. CXO Engagement & Stakeholder Management: Lead high-quality boardroom-level conversations with decision-makers. Represent TimesPro with presence, credibility, and maturity in external meetings and presentations. Maintain and deepen long-term client relationships through trust, delivery, and value. Internal Collaboration & Project Oversight: Collaborate with product, academic, delivery, and marketing teams to customize go-to-market (GTM) approaches for key accounts. Ensure strong internal alignment for proposal creation, commercials, and delivery timelines. Support delivery operations through proactive client engagement and feedback management. Job Requirement Consultative Solutioning: Identify client business challenges, co-create L&D interventions with the solutioning team, and pitch bespoke programs that align with organizational goals. Stay updated with trends in capability development, future skills, leadership learning, and digital transformation. CXO Engagement & Stakeholder Management: Lead high-quality boardroom-level conversations with decision-makers. Represent TimesPro with presence, credibility, and maturity in external meetings and presentations. Maintain and deepen long-term client relationships through trust, delivery, and value. Internal Collaboration & Project Oversight: Collaborate with product, academic, delivery, and marketing teams to customize go-to-market (GTM) approaches for key accounts. Ensure strong internal alignment for proposal creation, commercials, and delivery timelines. Support delivery operations through proactive client engagement and feedback management.

Roles & Responsibilities Provide SAP functional and technical support for all modules i.e. FICO, MM, SD, PP, QM, PM, HRPY, ABAP and BASIS. Responsible for ABAP development and correction. Responsible for FIORI implementation. Support the implementation by reviewing the project plan, requirement and other deliverables. Work with business to ensure the blueprinting and adherence to the business process as per business. Manage change request and release management through change control. Ensure best solution approach and best practice followed. Identify opportunities for change or improvement and automation. Hiring and managing team with SAP skillsets within departments and IT vendors. Develop necessary skillsets in SAP within the team and cross functional team. Ensuring improvements in end user experience by adopting latest technology and automation. Working with business unit and department heads to understand the SAP related documents. Converting the business requirements in the technical requirements and complete the UAT. Providing day to day guidance as and when required to drive the SAP related initiatives. Vendor management related with SAP application landscape and underlying the infrastructure. Drive SAP continuous improvement initiatives around performance, readiness and compliances. Plan the SAP releases and patches as per the SAP release schedule and change management. Ensure quality assurance for SAP application landscape. Process definition and ensuring the adherence towards managing the SAP application landscape. Responsible for creating and reviewing project related documentations and ensuring adherence. Responsible for systems refreshers and restores of dual (ABAP+JAVA) and single stack system. Monitor and maintain SAP systems environments for optimum performance and be active in identifying potential problems (environment include sandbox, Development, QA, Production and DR). Performs core basis function. Ensure and responsible for daily SAP back-up. Must be familiar with FICO, HCM, PP, MM, SD, PM, ABAP . Preferred candidate profile Should has done least one implementation of SAP Open for Travelling

Hope you are doing good. Have come across your profile on Naukri and we have a permanent opportunity which might be of your interest. Our client is looking for a Project Manager in Gurugram. Please refer the below details. Also, please let me know the best time and number to reach you. Job Details: Position:-Project Manager Job Location:- Gurugram About client: Our client is a US based MNC in B2B Insurance Domain. JD Identify and implement improvement projects impacting people, process, and tools across different capabilities. Act as a single point of person for client for project / program success Proven ability to manage E2E Automation project. Understanding of SDLC (Software Development Life Cycle) is must. Ability to work with various IT / Tech groups to drive the project. Proven capability to handle complex project implementation within stipulated time. Ability to nurture client relationship to managed project delivery. Engaging with teams and client to understand current state and desired future state of their processes/businesses to be able to contribute to carving out long-term strategic initiatives. Develop and maintain an exhaustive project plan for assigned projects. Find critical path and define project success criteria for assigned projects. Liaising with various stakeholders and process owners to ensure proactive and smooth flow of communication. Ability to manage various internal / external conflict to manage on time & quality Project delivery. Leading weekly project review calls with both internal and external stakeholder Preparing / report project status periodically Complete PMP certification to gain industry standard expertise in project management (within 9 months of moving in the role) lf interested, please send your updated CV in word format with following details (mandatory for short-listing) at sachin@beanhr.com i) Total Experience and Relevant Exp in Project Management? j) Notice Period (official / needs to serve)? k) Current location and contact details? l) Current Salary (Fixed and Variable)? m) Expected Salary? n) Open to work in Gurugram? o) Reason for Change? p) If shortlisted, would you be available for F2F/Virtual(according to client) interview in next week (Date & Time)? Please let me know about any query.

Minimum -9 Years+ in transformation roles with PTP /OTC/RTR/FPNA expertise, implementation of digital transformation /Saas implementation (No Operational Profiles) Graduate Budget - 25 LPA 5 Days/Cabs Please Call - 9999869475 Required Candidate profile Should have driven transformation projects across at least 2 F&A towers (OTC/PTP/RTR/FPNA) or Have strong F&A Solution Design expertise having worked on deals larger than 10M

Own rollout of digital ops tech for top manufacturing clients. Lead end-to-end SaaS/OT projects, visit plants, solve on-site issues, guide teams, shape new Industry 4.0 solutions. 2-3 yrs plant exp, SCADA/MES/SQL skills. Travel heavy. Job/soft skill training

Oracle Service Delivery Manager Full-time DepartmentCloud Transformation About The Role Would like you like the opportunity to expand your skillset further across, Oracle EBS, Oracle ERP Cloud and HCM Cloud? How would you like to join an award-winning Oracle Partner with over 700 dedicated Oracle consultants across the US, UK, Ireland, Australia, India and Slovenia who deliver Finance, Supply Chain and HR solutions that underpin digital transformation for our customers businesses? Here at Version 1, we are currently in the market for an experienced Oracle Service Delivery Manager to join our growing Enterprise Applications Practice. You will be a customer champion and voice in Version 1. In addition, you will ensure customer satisfaction with service delivery and matches and drives future opportunities to success. It is a rewarding and varied role in a welcoming and friendly team which provides the opportunity to use many skillsets, such as organisation, problem solving, forward planning and communication. You will have the opportunity to work with the latest cloud technology and work on projects across a multiplicity of sectors and industries. You will Report to theHead of Service Delivery Oversee monthly and quarterly forecasting of team costs, and project revenues Agree strategy with Division Head(s) and Service Portfolio Manager(s) Determine number of technical leads required for effective team management Manage all 3 sides of the Strategic Triangle Customer SatisfactionEmployee Engagement; and Profitability. Input to service design and support for service implementation. Maintain standards for ISO 20000 & other relevant quality standard compliance. Manage customer escalations, issues, problems, and requirements. Conduct regular Service Reviews with Customers. Identify and progress Continual Service Improvement initiatives. Manage business risk and knowledge to ensure business continuity. Achieve targets and improvement initiatives for customer satisfaction. Explore and drive opportunities within existing customers for new/additional work. Qualifications You will have experience in delivering Customer First outcomes and will understand the challenges in delivering transformational change involving ERP systems. Skills such as the ability to inspire and drive teams, commercial acumen and leading on bids for delivery, ability to ask tough questions, curiosity and willingness to learn are regarded as more important in this role than a deep understanding of Oracle ERP. In addition, you will have: Excellent leadership and decision-making skills Excellent analytical skills A track record in driving revenue opportunities Demonstrated ability to work within a process-driven environment. Resource Management experienceperformance management, workload distribution, teamdevelopment, knowledge management Expertise in forecastingMonthly forecasting on gross profit accounting for team costs, recurring and additional project revenues and costs (Financials) An excellent understanding of software configuration management Effective verbal and written communication skills The ability to be a self-starter. Recognises what needs done, takes responsibility for bringing people together to find solutions and escalates when progress is impeded. Cookies Settings

EA Delivery Lead IDC Full-time DepartmentEnterprise Applications Company Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. Were also an award-winning employer reflecting how employees are at the heart of Version 1.Weve been awardedInnovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. Version 1s market leading Enterprise Applications Practice specialises in Finance, Supply Chain, HR, and Payroll Solutions with over 650 Oracle Specialists across the UK, Ireland, US, Australia, India and Slovenia. We provide deep expertise across all the Oracle ERP and HR Applications which are at the heart of these organisations Oracle JDEdwards, Oracle EBusiness Suite, Oracle PeopleSoft and Oracle Fusion Cloud, and we integrate these systems with Oracle Analytics Solutions and Oracle Enterprise Performance Management systems. We have unrivalled expertise across the Oracle technology stack be that middleware such as Oracle Integration Cloud, Infrastructure such as Oracle Cloud Infrastructure - we even have our own IP which we have developed such as CloudBridge and Maximise. This range of expertise and depth of knowledge across the Oracle product stack makes our Practice one of the leading practices across Europe and underpins our goal to be the largest practice in Europe and recognised as a One Stop Shop for Oracle solutions for our customers. About The Role Role Purpose: The Delivery Leader of Enterprise Applications IDC is a key leadership role responsible for the successful delivery of projects and driving growth within a client account from India Delivery Center. This role will oversee the delivery of complex solutions and services, including application modernisation and digital transformation initiatives, leveraging Oracle technologies. We deliver consulting and managed services to transform and optimise ways of working for more than 230 customers through the provision of specialist knowledge right across the Oracle product stack. Delivery Principal will work closely with cross-functional teams and clients to ensure the highest standards of governance, quality, and client satisfaction are maintained throughout the lifecycle of large and complex projects. Additionally, you will play a critical role in revenue forecasting, ensuring accurate financial tracking, and implementing contingency plans when actual results deviate from forecasted targets. The role also includesline managementresponsibilities, ensuring that team members are well supported and developed. A deep understanding of bothAgileandWaterfallproject management methodologies is essential to drive continuous delivery and improve project outcomes, adapting to the needs of each specific project. Key Responsibilities: Successful Delivery Management: Lead and oversee the end-to-end delivery of complex projects within the Private Sector across Version 1s Oracle Cloud ERP/HCM/EPM projects. Ensure the effective application of governance, quality standards, and metrics to ensure the successful outcome of all projects. Drive the delivery of digital transformation solutions, focusing on application modernisation, cloud adoption, and service/product/platform delivery. Account Growth and Development: Partner with clients to drive account growth through successful project delivery and by identifying new opportunities within the account. Drive business development activities, including presales, written bid responses, and formal client presentations. Develop and nurture client relationships, ensuring long-term partnerships and repeat business. Revenue Forecasting and Financial Management: Own the revenue forecasting process for your accounts, ensuring accurate and timely projections based on project milestones, client spend, and resource allocation. Continuously track actual project performance against forecasted revenue and proactively identify and address discrepancies. In instances where actuals fall behind forecast, develop and implement a Plan Bto close the gap, including strategies for accelerating delivery, identifying additional business opportunities, or re-aligning resources. Cross-functional Collaboration: Work as part of a cross-functional team, ensuring effective collaboration with internal and external stakeholders. Manage multi-supplier engagements, ensuring coordination and alignment across diverse teams to meet client expectations and project goals. Team Leadership and Development: Lead, motivate, and empower large delivery teams to perform at their best, fostering a positive and inclusive culture aligned with the companys core values. Ensure the teams are well-equipped to deliver high-quality solutions, while supporting their development through coaching, mentoring, and feedback. Client Communication and Negotiation: Serve as the primary point of contact for clients, providing strategic guidance and ensuring project alignment with business objectives. Negotiate effectively with clients, vendors, and internal stakeholders to drive project success and manage expectations. Solution Delivery Excellence: Apply user research and design thinking disciplines within solution delivery to ensure the solutions meet user needs and deliver measurable business outcomes. Continuously monitor project performance and identify areas for improvement, driving continuous delivery excellence. Agile and Waterfall Delivery approach: Leverage your knowledge of bothAgileandWaterfallapproaches to guide teams in selecting the best approach for each project, ensuring flexibility and adaptability. For projects that benefit from flexibility and iterative progress, lead withAgile practicessuch as sprints, stand-ups, retrospectives, and continuous delivery. For projects requiring structured, sequential delivery, utilize theWaterfall methodologyto ensure clear phases, timelines, and milestones are met. Ensure that appropriateAgileandWaterfallpractices are applied at the right stages of each project, balancing the needs of the client with the delivery approach best suited to project complexity and scope. Qualifications Bachelors or Masters degree in computer science, Information Technology, or a related field. 8+ years of experience in Delivery management in managed services and application development programs. The role will suit experienced Delivery Leaders who have worked in Finance and\or HR transformation projects, with Oracle or other technologies such as SAP, Workday, Sage, etc. Nice to have Oracle ERP, EPM or HCM platforms but not Mandatory Skills such as the ability to inspire and drive teams, commercial acumen, ability to ask tough questions, curiosity and willingness to learn are regarded as more important in this role than a deep understanding of Oracle ERP, EPM or HCM. Additional Information At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability. One of our standout advantages is the ability to work with a hybrid schedule along with business travel, allowing our employees to strike a balance between work and life. We also offer a range of tech-related benefits, including an innovative Tech Scheme to help keep our team members up-to-date with the latest technology. We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat. Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth. Cookies Settings

Collaborate closely with the Chief Digital Transformation Officer and the technical team to identify opportunities and develop innovative solutions leveraging AI, automation, and other new-age technologies. Participate in the entire lifecycle of solution development, from ideation and conceptualization to design, prototyping, and implementation. Conduct market research and analysis to understand emerging technology trends, competitive landscapes, and client needs. Contribute to the development of Agivant's intellectual property (IP) and solution accelerators. Assist in the creation of compelling value propositions, presentations, and other materials to communicate the benefits of new solutions to internal and external stakeholders. Work with technical teams to ensure the feasibility and scalability of proposed solutions. Support the CDTO in strategic initiatives related to digital transformation and innovation. Stay abreast of the latest advancements in AI, cloud computing, and other relevant technologies. Requirements Bachelor's degree in Engineering (Computer Science, Information Technology, or related field) from a Tier 1 institution. MBA degree from a Tier 1 business school. A strong passion for technology, particularly in the areas of Artificial Intelligence (AI) and new-age IT solutions. Demonstrated understanding of the evolving Indian IT services landscape and the impact of AI disruption. 3-4 years of relevant professional experience, ideally in areas such as technology consulting, product development, or solution architecture. Excellent analytical, problem-solving, and conceptual thinking skills. Strong communication (written and verbal) and interpersonal skills. Ability to work effectively in a fast-paced, collaborative environment. A proactive and self-driven attitude with a strong desire to learn and grow. Intellectual horsepower and a proven ability to quickly grasp complex technical and business concepts. Benefits A unique opportunity to work at the forefront of AI-driven transformation in the IT services industry. Direct mentorship and exposure to the Chief Digital Transformation Officer, Chief Executive Officer and a highly experienced technical team. A stimulating and intellectually challenging environment focused on innovation and IP creation. The chance to make a significant impact on Agivant's growth and client success. A dynamic and supportive work culture that encourages learning and development. Competitive compensation and benefits.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role ? ? ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ? Job LocationGurgaon and Bangalore Time2:00 PM-11:30 PM WFO Only JOB DESCRIPTION: Responsibilities: Hands on experience with asset servicing, processing principal activities like Drawdown, Paydown, Interest in Geneva Reconcile cash and positions across all funds on daily basis using DUCO platform Reviewing upcoming activities exceptions from Geneva – WSO accelerator, contract modifications as per the agent notices. Work across multiple groups to troubleshoot technical and accounting problems Ensure all the activities are processed and updated in Geneva. Reach out to Agents / Trustee / Internal team for resolving exceptions on daily basis. Escalation of unresolved cash and position breaks to Manager and onshore team Create SOP and participate in training program Liaise with global teams and support ongoing projects, system integration, perform UAT, as needed Desired Candidate Profile Knowledge of Syndicated Bankloan/ Private Credit / CLO’s Processing experience of using Geneva as a software tool for Syndicated Bank debt Module Reconciliation experience of Cash and Position using DUCO or any other Recon platform Hands on experience of processing activities manually in Geneva related to Credit Facilities in Geneva Awareness of Agents Banks, Trustee’s and Custodian role in supporting Private Credit Strong Microsoft Office skills (MS Excel, MS PowerPoint and MS Word) with high proficiency in Microsoft Excel Highly motivated and the ability to effectively work as an individual contributor and possess strong analytical, problem solving, critical thinking and decision-making skills, multitask and deliver under tight deadlines The profile involves effective communication across Clients' facilities globally and hence possessing excellent interpersonal and communication skills in verbal and written English is a must A demonstrated ability to write effectively and summarize large amounts of information succinctly and quickly A desire to work in an international team environment, often under pressure and with multiple stakeholder Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Business Unit Overview: The Liquid Credit Strategies Team (“LCS”) manages diversified portfolios of fixed income investments, primarily consisting of senior secured floating rate bank loans of non-investment grade companies. LCS also invests opportunistically across the capital structure in instruments including mezzanine debt, high yield bonds, distressed securities, convertible bonds, preferred stock and other credit-related instruments. The group manages and sub-advises over 75 funds accounts in US and Europe, including Collateralized Loan Obligations, Separately Managed Accounts, Commingled Funds, Closed End Funds and Business Development Companies. LCS also invests in the debt and equity tranches of CLOs. Responsibilities: The COE LCS credit analyst is an integral part of the investment team. The candidate will support the onshore LCS credit analysts in their daily work. The credit analyst will develop both quantitative and qualitative skills through the credit research process and will have the opportunity to gain exposure to a wide range of industries and investment types. As a result of the breadth of the experience, the credit analyst will develop a unique understanding of companies and capital structures. If a credit analyst demonstrates the ability to take on additional responsibilities, the onshore LCS team can evolve the role over time. Initial Responsibilities include: Work as part of a team-based structure, sourcing key data inputs to assist the lead LCS analyst in the evaluation of higher quality new credit investments in the US and European Primary and Secondary Credit Markets. Ability to learn alongside the lead LCS analyst who will perform a thorough analysis of the Borrowers’ business, industry drivers, inherent credit risks, and valuation/recovery prospects. Provide support for ongoing credit monitoring including the collection and storing of financials and diligence items from data rooms; enriching internal credit database with key deal statistics; enhancing declined deal statistics, in order to provide data to Marketing / PMs as to why we declined a deal and/or reference the deal vs. a peer. Respond to ad-hoc requests from the lead LCS credit analysts and provide relevant information as needed. Provide support to lead LCS analyst in updating and maintaining credit shell financials for higher quality credit names. In the medium / longer term - additional responsibilities could expand to include drafting of summary notes on earnings and newsworthy events. The LCS lead analyst will maintain sign-off of credit shell financials, summary notes, and commentary before distribution to the Portfolio Management teams. ? Desired Candidate Profile: The candidate should have basic experience working with US/European companies and having knowledge of US/European Financial Statements, Accounting Principles and Capital Structures. Candidates having experience in working with US/European Corporate Bonds, Financial Modelling will be an added advantage. The candidate should have hands on experience in working with or covering US/European credit companies. Strong Microsoft Office skills (MS Excel, MS PowerPoint and MS Word) with high proficiency in Microsoft Excel Highly motivated and the ability to effectively work as an individual contributor and possess strong analytical, problem solving, critical thinking and decision-making skills, multitask and deliver under tight deadlines The profile involves effective communication across Clients' facilities globally and hence possessing excellent interpersonal and communication skills in verbal and written English is a must. ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ? Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ? Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ? 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ? 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ? Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Node JS. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ? Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ? 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ? 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ? Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role: The technical consultant professionals will provide technical expertise to plan, analyse, define and support the delivery of technical capabilities for clients transformation, enhancement, advanced problem-solving skills and support projects. ? Do: Independently work as an expert in the respective SAP technical workstream for an SAP implementation/conversion/development/enhancement /support project High level design, detailed design and develop technical / integration solutions to meet those needs Work with clients to understand their business needs and processes Participate in technical and technology workshops to understand and deliver integration requirements Drive client discussions to define the integration requirements and translate the requirements to the technical solution Provide training and support to end-users Write technical specifications and test plan for development team to ensure test driven development Manage projects and timelines Provide expert support to various projects and delivery engagements as and when required Drive innovation/transformation agenda in large existing accounts, provide delivery Provide delivery support and escalation management Interaction with SAP and with party partners ? Deliver: No. Performance Parameter Measure 1. Job Knowledge Consider existing skill levels & measure cross skills & upskills acquired to remain current on new development in respective SAP Technical module 2. Customer Satisfaction As defined by clients SLAs 3. Manging change & Improvement Measure effectiveness in initiating changes, adapting to changes from old methods when they are no longer effective Measure overall adaptability/flexibility to move from one project to another project 4. Functional Leadership Measure effectiveness in accomplishing work assignments through subordinates; delegating & coordinating effectively 5. Customer Responsiveness Measure Responsiveness & courtesy in dealing with external customer, internal staff, teammates in courteous manner ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ? Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ? 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ? 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ? Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role ? ? ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.