Digital Service Manager - End User Device Management Automotive Business

5 - 9 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Digital Service Manager for End User Devices in the Automotive Business at SKF, you will play a crucial role in enhancing digital workflows by managing outsourced service providers and ensuring high-quality service delivery aligned with business goals. **Role Overview:** In this role, you will be accountable for the specification, delivery, management, and performance of end user devices within the organization. Your focus will be on ensuring that devices are effectively utilized to enhance productivity, communication, and collaboration across the organization. **Key Responsibilities:** - **Ownership & Accountability:** - Centrally specify, monitor, secure, and maintain all end user devices (endpoints) to ensure efficiency, security, and compliance with IT policies. - Oversee desktops, laptops, smartphones, and tablets used in both enterprise and industrial environments. - **Implementation and Management:** - Manage device provisioning, inventory, patch and software management, application deployment, remote monitoring, security policy enforcement, and compliance adherence. - **User Training and Support:** - Provide secure training and support for users to enable standardization and effective utilization of end user devices. - **Stakeholder and Outsourced Service Management:** - Collaborate with internal and external stakeholders to understand needs and ensure high-quality service delivery. - Manage relationships with outsourced service providers to align with business objectives. - **Budget Management:** - Oversee the budget for end user devices, ensuring cost-effective management and optimal resource allocation. **Qualifications Required:** - Relevant academic background in Information Technology, Computer Science, Business Administration, or a related field. - Several years of experience in digital workplaces overseeing end user devices on a global scale. - Demonstrable experience in ensuring meeting security standards and regulatory requirements. - Proficiency in managing relationships with outsourced service providers. - Ability to adapt to technological developments and innovative practices. - Effective communication and interpersonal skills with proficiency in English. If you are someone who thrives on managing digital workflows and ensuring high-quality service delivery through end user devices, this role at SKF offers you the opportunity to drive the development of this area while taking full ownership of its operational responsibilities. Please submit your application and CV in English by 8 October 2025 if you believe you are the right fit for this role. For further inquiries about the recruitment process, you can contact Martin Andersson, Recruitment Expert, at martin.n.andersson@skf.com.,

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