Digital Media & IT Support Associate

Job Description

Job Title: Digital Media & IT Support Associate Location: 7/1c Hazra Road, Kolkata, West Bengal 700026 Job Type: Full-Time Experience: 2–4 years (Must have) About Us We are a growing travel brand focused on delivering memorable experiences to our audience through inspiring content, engaging campaigns, and reliable customer support. We're looking for a creative and tech-savvy individual to join our team and support both our digital media efforts and basic IT operations. Key Responsibilities Creative & Marketing Tasks Create branding and advertising reports in excel; collect and organize performance data. Must be able to design engaging images, reels, and short videos for social media platforms (Facebook, Instagram, WhatsApp) Ability to color-grade video content using Adobe Premiere Pro (or similar tools) - will require sample at interview. Familiar with tools like Canva, PowerPoint, Excel, and Google Slides for visual presentations and brand materials Schedule and send marketing messages via WhatsApp campaigns Technical Support Tasks Troubleshoot basic computer, laptop, and network issues Manage data backups and ensure file security Provide support for in-office tech needs such as network Coordinate with external IT vendors when needed Required Skills & Qualifications Proficiency in Adobe Creative Suite (Photoshop, Premiere Pro, Illustrator, etc.) Familiarity with Canva and presentation tools (PowerPoint, Google Slides) Knowledge of WhatsApp marketing tools or bulk messaging Basic understanding of IT troubleshooting (hardware, network, backups) Strong organizational and communication skills Ability to work independently and manage multiple tasks Proficient in English and ability to send out emails to clients Preferred skills Experience working with travel or lifestyle brands Familiarity with Meta Ads Manager or social media analytics Basic understanding of branding principles Job Types: Full-time, Permanent Pay: ₹12,500.00 - ₹17,000.00 per month Benefits: Provident Fund Shift: Day shift Work Location: In person Expected Start Date: 01/07/2025