Digital Business Analyst

Your role

Specific responsibilities include;

• Proficient in Agile/Lean scrum methodologies e.g. create Epics, Features and User Stories for multi-disciplinary teams and define the business-driven acceptance criteria
• Collaborate and clarify requirements with Product Owners, Engineers and Creative teams to deliver innovative digital solutions
• Collaborate with the product owner to create the product backlog by using Agile practices
• Management/Facilitation of backlog refinement sessions for engineering teams
• Cross Functional collaboration with stakeholders, including engagement & management for Products, GTOM requirements and working with internal IT and QRS teams during Project Delivery
• Workflow designs & process mapping for new products or features
• Documentation of Business Requirements Documents (BRDs) based on SSDLC
• Documentation of GTOM compliance related materials such as Support Models and DPIA Assessments
• Create business cases, upon request, to support new business initiatives
• Identify potential risks, recommending appropriate controls and mitigating actions where appropriate via project RAID logs
• Create, review and update training materials, guidance documents, and Knowledge Base articles
• Work effectively in diverse teams within an inclusive team culture where people are recognised for their contribution and helping the development of junior resources
• Developing a broad network of relationships with key project stakeholders, business sponsors and SMEs to enable effective decision making
• A clear understanding of how to utilise AI to support products and optimise work within the team
• A strong interest on continuous process improvements, actively reviewing and looking for areas to develop and improve internal team processes

Your professional experience

• Demonstrable experience in a Business Analysis
• Stakeholder management skills, with gravitas to gain credibility and trust with stakeholders at all levels across the organisation, with the ability to challenge where required.
• Understanding of the agile development process such as Iteration / Release Planning, Backlog Refinement, Retrospective, Sprint Review, Daily Stand-up
• Ability to understand, interpret, present and challenge complex information working with colleagues across all levels of the firm.
• A strong can do” attitude with an ability to motivate colleagues to do the same.
• Demonstratable appetite to continuously improve technical processes and ways of working.
• A role model as a team player with an ability to work collaboratively and positively with others in an open, friendly, flexible and facilitating manner.
• Confident and comfortable to work under pressure and manage a number of tasks simultaneously.
• Desire to both develop individually and support the Digital Services team to continually review and develop team methodology and ensure a positive perception and brand for the team.
• Experience in Design Thinking (optional).