3 - 6 years
0 - 10 Lacs
Posted:8 hours ago|
Platform:
On-site
Full Time
Competencies:
Understanding of Natural Language Processing concepts
Knowledge of DialogFlow CX platform, understanding of the Dialogflow environments, version control and deployment processes
Nice to have knowledge of MS LUIS or IBM Watson platform, CCAI Dialog Flow
Basic knowledge of scripting programing languages preferable (JS, Node.js, Python)
Good understanding of AWS, GCP or Azure cloud based solutions
Independent resolution of complex incidents
Understanding of contact center functionalities and business needs
Nice to have knowledge of following platforms Nice InContact, Genesys CX, Service Now
Basic knowledge of relation databases and API usage
Clear communication, documentation, and note-taking skills.
Atos Global It Solutions And Services Private Limited
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