DevOps Engineer

About Us ShopDeck
Founded by IIT Bombay alumni, ShopDeck is a fast-growing D2C enablement platform helping e-commerce merchants launch and scale their own online storefronts profitably.
We are backed by Bessemer Venture Partners (who famously led Shopify s Series A in 2010), along with Elevation Capital, General Catalyst (formerly Venture Highway), and Chiratae Ventures. We recently raised our Series B round, and are currently operating at an ARR of ~$8M.
ShopDeck is democratizing D2C in India by making it as simple as selling on marketplaces. Our platform combines software and services to support every aspect of a merchant s business including storefront management, pricing, shipping, and marketing all with a single focus: maximizing profitability.
Responsibilities:

• CI/CD ownership: Maintain and enhance CI/CD systems (GitLab CI, Jenkins, Artifactory) that support multiple tech stacks (Node.js, Scala, etc.).


• Platform operation & scaling: Operate and scale hundreds of containerized microservices running on AWS (ECS/EKS), ensuring reliability, performance, and cost-efficiency.


• Design & implementation: Design abstractions, services, and automation; write clean, testable, and maintainable code to support platform requirements.


• Infrastructure as Code & configuration: Implement and maintain IaC and configuration management (Terraform, Ansible, etc.) to enable repeatable, versioned infrastructure changes.


• Automation: Automate deployments, configurations, and operational runbooks to reduce manual interventions and decrease MTTR.


• Observability & reliability: Improve monitoring, alerting, and fault-tolerance across systems (Grafana, Prometheus, ELK, APM), proactively reducing incidents.


• Innovation & continuous improvement: Evaluate and introduce new tools, practices, and architectural improvements to strengthen the platform and development productivity.

Requirements:

• Experience: 3+ years in production infrastructure, SRE, or DevOps roles; experience in E commerce/Internet platforms is a plus.


• Education: Bachelor s degree in Computer Science, Information Technology, or equivalent practical experience.


• Networking & architecture: Solid understanding of networking concepts (TCP/IP, routing, load balancing) and server-side architecture (APIs, databases, service interactions).


• Automation & scripting: Proficiency with Python, Bash, or Node.js for automation and scripting tasks.


• IaC & tooling: Hands-on experience with Terraform or similar IaC tools and CI/CD tooling (GitLab, Jenkins, Artifactory).


• Cloud & containers: Practical knowledge of AWS and/or GCP services; strong experience with Docker and orchestration (Kubernetes/EKS or ECS).


• Observability & ops toolset: Familiarity with Grafana, Prometheus, ELK stack, and APM tools for monitoring and troubleshooting.


• Databases & messaging: Experience with relational and NoSQL databases (MySQL, MongoDB) and message brokers such as Kafka or RabbitMQ.


• Impact & initiative: Demonstrated ability to propose and drive architectural or process improvements that increase robustness, scalability, or operational efficiency.


• Nice to have: Experience with Artifactory, advanced networking, large-scale distributed systems, or previous work in high-traffic e-commerce environments.