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Developer - Applications (AP4)

Developer - Applications (AP4)

Microland

2 - 6 years

4 - 8 Lacs

bengaluru

Posted:4 weeks ago| Platform:

Apply

Skills Required

business process application support front end workflow html troubleshooting microsoft operations technical support crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Senior Engineer Digital Applications

Experience:

1.5 3 Years

Job Summary:

We are seeking an experienced

Microsoft Dynamics 365 Developer

with strong expertise in

Power Pages development

. The ideal candidate will have hands-on experience in CRM customizations, plugin and workflow development, and Power Platform components including Power Automate and Power Apps.

This role also involves providing

Level 2/Level 3 application support

, issue analysis, and working closely with cross-functional teams in an agile development environment.

A solid understanding of

Dynamics 365 Customer Engagement (CE)

architecture, security model, and extensibility options is essential. Experience in designing secure, scalable, and user-friendly portal interfaces, as well as integrating Dynamics with third-party systems, is highly desirable.

Key Responsibilities:

Portal Development:

Design and customize
Power Pages / Dynamics 365 Portals
, including web templates, forms, lists, site settings, and content snippets.
Configure
Web Roles, Entity Permissions
, and
Access Control Rules
.
Develop portal UI enhancements using
Liquid templates, JavaScript, and jQuery
.
Build secure integrations with external systems using
REST APIs, Azure Functions
, or
Power Automate
.

Dynamics 365 CRM Development:

Customize and extend
Dynamics 365 CE modules
such as Sales, Service, and custom entities.
Develop
custom Plugins, Workflows, Custom Actions, Business Rules
, and
Power Automate Flows
.
Build complex business logic using
Custom Workflow Activities
and
Business Process Flows
.
Use tools such as
XrmToolBox, Plugin Registration Tool
, and
Power Platform CLI
.
Customize system components including
entities, forms, views, dashboards
, and
field-level validations
.
Integrate Dynamics 365 with third-party applications using
RESTful APIs, webhooks
, and middleware.

Troubleshooting & Technical Support:

Handle and resolve incidents and service requests related to Dynamics 365 and integrated systems.
Analyze issues reported by users, gather detailed information via chat or email, and provide accurate diagnosis and resolution.
Monitor and reduce the open ticket queue by proactively resolving recurring issues.
Escalate unresolved issues as per the escalation matrix, while maintaining communication with Level 2/3 support teams.

Process Compliance:

Gather information from vendors and customers and update tickets regularly as per the defined process.
Follow the escalation matrix (Vendor, Internal, and Customer defined).
Ensure tickets are closed after proper user/customer communication.
Constantly track tickets for
SLA adherence
and escalate any deviations.
Comply with defined
operational processes
and maintain accurate SLA updates.

Required Technical Skills:

Microsoft Dynamics 365 CE:
Proficient in entity configuration, form/view customization, plugin development, and custom workflow activities.
Power Pages / Dynamics Portal:
Strong experience in advanced portal architecture, Liquid templating, and web role configurations.
Front-End Technologies:
Proficient in JavaScript, jQuery, HTML, and CSS.
Server-Side Development:
Experience with
C# and .NET Framework
for custom development.
Microsoft Power Platform:
Skilled in Power Apps (Canvas & Model-Driven), Power Automate, and Dataverse.
Azure Services:
Exposure to
Azure Functions, Logic Apps, Application Insights
.
Integration & Data Technologies:
Experience with
Web APIs, OData, FetchXML
.
Developer Tools & DevOps:
Familiarity with
XrmToolBox, Portal Code Editor, Azure DevOps
.

Educational Qualification:

Bachelor s degree in Engineering

B.E / B.Tech

MCA

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Microland

Information Technology & Services

Chennai

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Developer - Applications (AP4)

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Job Title:

Experience:

Job Summary:

Microsoft Dynamics 365 Developer

Power Pages development

Level 2/Level 3 application support

Dynamics 365 Customer Engagement (CE)

Key Responsibilities:

Portal Development:

Power Pages / Dynamics 365 Portals

Web Roles, Entity Permissions

Access Control Rules

Liquid templates, JavaScript, and jQuery

REST APIs, Azure Functions

Power Automate

Dynamics 365 CRM Development:

Dynamics 365 CE modules

custom Plugins, Workflows, Custom Actions, Business Rules

Power Automate Flows

Custom Workflow Activities

Business Process Flows

XrmToolBox, Plugin Registration Tool

Power Platform CLI

entities, forms, views, dashboards

field-level validations

RESTful APIs, webhooks

Troubleshooting & Technical Support:

Process Compliance:

SLA adherence

operational processes

Required Technical Skills:

Microsoft Dynamics 365 CE:

Power Pages / Dynamics Portal:

Front-End Technologies:

Server-Side Development:

C# and .NET Framework

Microsoft Power Platform:

Azure Services:

Azure Functions, Logic Apps, Application Insights

Integration & Data Technologies:

Web APIs, OData, FetchXML

Developer Tools & DevOps:

XrmToolBox, Portal Code Editor, Azure DevOps

Educational Qualification:

B.E / B.Tech

MCA

More Jobs at Microland