Desktop Support Engineer

Company Description

Tata Capital Limited, a subsidiary of Tata Sons Limited, is a trusted, customer-centric financial services provider registered with the Reserve Bank of India as a Core Investment Company. Offering fund and fee-based financial services under the Tata Capital brand, the company serves retail, corporate, and institutional customers. Tata Capital operates over 500 branches across all critical markets in India, providing services such as Commercial Finance, Infrastructure Finance, Cleantech Finance, Wealth Management, Consumer Loans, and Tata Card distribution and marketing.

Role Description

This is a full-time hybrid role for a Desktop Support Engineer, located in Lucknow with some work-from-home flexibility. The Desktop Support Engineer will be responsible for providing technical support for desktop computers, troubleshooting hardware and software issues, and ensuring printer support. Day-to-day tasks include responding to technical queries, maintaining computer hardware, and ensuring efficient operation of IT infrastructure.

Qualifications

• Proficiency in Desktop Computers and Technical Support
• Experience with Printer Support and Troubleshooting
• Knowledge of Computer Hardware
• Excellent problem-solving skills and ability to work independently
• Strong communication skills and ability to provide remote support
• Bachelor’s degree in Information Technology, Computer Science, or a related field is a plus