Desktop Support Engineer

Renovasion Automation Private Limited

1 - 2 years

1 - 2 Lacs

mumbai city maharashtra india

Posted:2 weeks ago| Platform: Foundit logo

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Skills Required

installation

Work Mode

Remote

Job Type

Full Time

Job Description

A Desktop Support Engineerprovides technical assistance to end-users, resolving hardware, software, and network issues to ensure smooth IT operations and user productivity.Key responsibilities include installing and configuring systems, troubleshooting technical problems via remote or on-site support, maintaining equipment and software, creating user accounts, and documenting IT processes.

Key Responsibilities

Technical Support:
Provide first-level technical assistance to end-users, addressing hardware and software issues with operating systems (like Windows, Mac, or Linux) and applications.
Installation & Configuration:
Set up, install, and configure computer systems, peripherals, and software for new and existing users.
Troubleshooting:
Diagnose and resolve technical problems with hardware, software, and network connectivity, both on-site and remotely.
System Maintenance:
Perform regular system updates, install patches, and maintain computer systems and networks to ensure optimal performance.
User Account Management:
Create and manage user accounts, permissions, and access rights to maintain security and ensure proper system access.
Documentation:
Document IT issues, solutions, and procedures, maintaining logs and asset inventories of hardware and software.
Hardware Management:
Install and maintain computer hardware, peripherals, and other IT equipment.

More Jobs at Renovasion Automation Private Limited

Desktop Support Engineer

mumbai city, maharashtra, india

1.0 - 2.0 yrs

INR 1 - 2 Lacs

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Desktop Support Engineer