Desktop Support Engineer

A Network Engineer is responsible for installing, maintaining, and repairing network infrastructure and application components. You will be required to respond to inquiries from staff, administrators, service providers, site personnel, and outside vendors to provide technical assistance and support. Additionally, you will supervise the administration of systems and servers related to the network to ensure the availability of services to authorized users. It is essential for the candidate to have a solid understanding of IP networking and other associated protocols, along with a working knowledge of DNS, SMTP, and server technologies. Knowledge of WAN / LAN protocols is also required. You will be responsible for troubleshooting malfunctions of network hardware, applications, telephones, and security systems to resolve operational issues and restore services. Familiarity with VoIP implementation and support is a plus. Furthermore, you will need to ensure that the network is customized to satisfy a client's requirements. Documenting network problems and resolutions for future reference will be part of your responsibilities. Lastly, you may be assigned any other duties as deemed necessary by management.,