Desktop Support Engineer

As a Network Engineer, you will be responsible for installing, maintaining, and repairing network infrastructure and application components. You will need to respond to inquiries from staff, administrators, service providers, site personnel, and outside vendors to provide technical assistance and support. Additionally, you will supervise the administration of systems and servers related to the network to ensure the availability of services to authorized users. Key Responsibilities: - Solid understanding of IP networking and associated protocols - Working knowledge of DNS, SMTP, and server technologies - Knowledge of WAN / LAN protocols - Troubleshoot malfunctions of network hardware, applications, telephones, and security systems - Familiarity with VoIP implementation and support - Customize the network to satisfy client's requirements - Document network problems and resolutions for future reference Qualifications Required: - Proven experience as a Network Engineer or relevant position - Bachelor's degree in Computer Science, Information Technology, or related field - Certification in Cisco Certified Network Associate (CCNA) or equivalent - Strong problem-solving skills and attention to detail In your role as a Network Engineer, you will play a crucial part in ensuring the smooth operation of the network infrastructure and application components. Your expertise in IP networking, protocols, and troubleshooting will be essential in addressing operational issues and providing technical support to various stakeholders. Additionally, your ability to customize the network to meet client requirements and document network issues for future reference will contribute to the overall efficiency of the network systems.,