Posted:5 days ago|
Platform:
Work from Office
Full Time
Must Have knowledge & Experience3 to 4 years of relevant experience inTroubleshooting VOIP related issueUnable to make callCall connects with no soundVOIP phone does not turn OnEcho during voice callKnowledge of LAN and WAN SystemsFirst level Support to end usersEscalation and resolution follow-up with other parties like vendorsMicrosoft Office Suite 2003/2007/2013Configuration and support of MS-Outlook,O365 and other emailing systemsSupport Skype/TeamsWindows XP/7/10 and Apple Macintosh Operating systemsUnderstand Active directoryUnderstand protocols LAN/WAN, TCP/IP, DNS, DHCP, FTP, VPN, Cisco Router, Switch and HubsConfigure/troubleshoot standalone and Network Printers, Scanners, Network Cards, Memory and other peripheral devicesNetwork end point testingAntivirus End point protectionShould be able to configure and trouble-shoot business standard applications
ITC Infotech
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