Posted:10 hours ago|
Platform:
Work from Office
Full Time
Troubleshooting Hardware Issues
Troubleshooting Software Issues
Must be know about the IMAC process for asset
Windows OS Knowledge
Microsoft Office Suite
OU policies,
Troubleshooting for WI-FI Access and network
Active Directory (User Management)
Remote Support Tools (e.g., TeamViewer, AnyDesk)
Network Troubleshooting (TCP/IP, DNS)
Knowledge of SCCM/Software Deployment
Communication Skills
Problem-Solving Ability
Customer Service Orientation
Time Management
Relevant Work Experience
Service Desk Tools (e.g., ServiceNow, Symphony, BMC Remedy, ManageEngine etc)
Knowledge of ITIL Processes
Relevant Certifications (e.g., CompTIA, Microsoft)
Future Focus Infotech
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