Desktop Support Engineer

2 - 4 years

1 - 3 Lacs

gurugram delhi / ncr

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Responsibilities

  • Provide technical support for desktop, laptop, and peripheral devices.
  • Install, configure, and troubleshoot

    Windows OS

    and standard applications.
  • Diagnose and resolve

    hardware issues

    related to RAM, SSD, motherboard, power supply, etc.
  • Perform

    OS installation, upgrades, and system configuration

    .
  • Handle

    printer, scanner, and peripheral device

    installation and troubleshooting.
  • Support

    LAN, network connectivity, and internet issues

    .
  • Configure and troubleshoot

    routers, switches, and network cabling

    .
  • Perform

    cable management and LAN point setup

    .
  • Monitor and resolve

    network connectivity and lookup/DNS related issues

    .
  • Provide on-site and remote support to users.
  • Maintain IT asset records and documentation.
  • Coordinate with vendors for hardware repairs and replacements.

Required Skills

  • Strong knowledge of

    Computer Hardware & Troubleshooting

  • Windows OS installation and configuration

  • Networking concepts (LAN, IP, DNS, DHCP, Routers, Switches)

  • Printer, Scanner, and peripheral troubleshooting

  • RAM, SSD, and hardware replacement

  • Network cabling (CAT5/CAT6) and LAN setup

  • Basic understanding of

    Active Directory & Outlook support

    (preferred)

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