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Desktop Support Engineer

Desktop Support Engineer

Birlasoft

0 years

0 Lacs

Amreli, Gujarat, India

Posted:1 week ago| Platform:

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Skills Required

support troubleshooting software upgrading networking training management sap networks dhcp backup

Work Mode

On-site

Job Type

Full Time

Job Description

Roles & Responsibilities - Desktop Support - Only immediate joiners Handling tickets which are required onsite support Responding to client support requests. Contacting clients to find out the nature of the problem. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Advising on software or hardware upgrades. Providing basic training in computer operation and management. Incident management, change management and problem management Working knowledge and support of SAP, Microsoft, software & hardware and Networking . Knowledge of Networks. Knowledge of AD, DNS, DHCP, Cloud backup. Show more Show less

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