Posted:3 hours ago|
Platform:
On-site
Full Time
Branch Visits of assigned branches in the base location and your tagged branches.
Troubleshooting for desktops, laptops, Lan, Switch, Passbook kiosk, Outlook, and printers in terms of hardware and configuration issues of assigned branches
Ensure timely resolution of escalated support requests, maintaining a high level of customer satisfaction.Collaborate with other IT teams to resolve complex technical issues.Monitor and track incidents and request tickets to ensure timely resolution and adherence to service level agreements (SLAs).Enforce IT security policies and practices, including user access controls, data protection, and compliance with regulatory requirements.Periodic business user connect & tracking of actionable.Physical Asset verification
snehap@peshr.com/7021769496
PES HR Services
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