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Desktop Management - Infrastructure

Desktop Management - Infrastructure

Diverse Lynx

2 - 5 years

6 - 10 Lacs

Pune

Posted:3 weeks ago| Platform:

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Skills Required

Ticketing Remote desktop Active directory Infrastructure mobile device management Windows microsoft JIRA Desktop support Technical support

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Work from Office

Job Type

Full Time

Job Description

Provide Tier 1 and Tier 2 technical support for Windows and macOS environments. Troubleshoot and resolve hardware, software, and network connectivity issues. Install, configure, and maintain operating systems, applications, and patches. Manage user accounts and permissions via Active Directory and Microsoft 365. Maintain asset inventory and perform regular audits of IT equipment. Assist with onboarding and offboarding of employees, including device provisioning. Set up and support VPNs, remote desktop access, and mobile device management. Monitor and maintain system performance and security. Collaborate with IT teams on larger infrastructure and security initiatives. Document incidents, resolutions, and procedures in a knowledge base. Provide support via ticketing systems such as ServiceNow, Jira, or Freshdesk.

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Diverse Lynx

www.diverse-lynx.com

Information Technology and Staffing

Indianapolis

51-200 Employees

493 Jobs

Key People

Sandeep Firke

President
Navneet Kumar

CEO

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Desktop Management - Infrastructure

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Skills Required

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