Desktop App package Testing

• Conduct comprehensive testing of SCCM, Intune, and Munki packages to ensure proper deployment and functionality.
• Evaluate and validate Intune policies and loadsets for compliance with organizational standards.
• Test and verify Autopilot builds to ensure seamless user experience and system performance.
• Execute and assess Nexthink remote action scripts for effectiveness and reliability.
• Monitor and evaluate Windows Update for Business (WUfB) quality and feature updates, ensuring minimal disruption to end-users.
• Document test cases, results, and defects, providing clear and actionable feedback to development teams.
• Collaborate with cross-functional teams to identify and resolve issues related to desktop environments.
• Stay updated on industry trends and best practices in desktop testing and management.
• Conduct Mercury Testing for MST based on test cases and requirements from the team
• Prepare and delivery test summary reports to requesters and other stakeholders
  

Knowledge And Skills Requirements

• Proficient in SCCM, Intune, and Munki package management.
• Strong understanding of Windows operating systems and desktop management.
• Familiarity with Autopilot and its configuration processes.
• Knowledge of Nexthink and its remote action capabilities.
• Understanding of Windows Update for Business (WUfB) processes and policies.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and commitment to quality.