Design Head -Residential Interiors

Job Description

Job Title: Branch Head Interior Design & Sales Operations Location: HSR Layout, Bengaluru Experience Required: 5+ Years Notice Period: Immediate Joiners Preferred Team Size: 15 -20 Members (Interior Designers & Sales Executives) Role Overview: We are seeking an experienced Branch Head to take charge of end-to-end branch operations with a focus on design performance , sales execution , and client satisfaction . This role requires strong leadership, process orientation, and a client-first mindset to drive business growth and ensure smooth day-to-day operations. Key Responsibilities: Lead and manage a team of 1520 members including Interior Designers and Sales Executives . Monitor and drive the team’s performance in both design delivery and sales conversions . Be actively involved in client engagements—from the first consultation to project closure . Ensure timely achievement of sales targets for the branch. Provide support to the Client Relationship Team to help close deals effectively. Handle client escalations with professionalism and resolution-oriented communication. Oversee design finalizations to meet client timelines and satisfaction benchmarks. Monitor and ensure timely payment collection for all active and completed projects Report key performance indicators (KPIs) and maintain operational efficiency. Note: As the Branch Head, you are not required to attend site visits personally. Requirements: Minimum 5 years of experience in team handling, preferably in the Interior Design or Home Improvement industry. Proven ability to lead cross-functional teams and manage end-to-end branch operations. Strong understanding of sales pipelines, client management, and design processes. Excellent communication, leadership, and organizational skills. Ability to work under pressure, meet targets, and drive results.